Full Time Guest Services Agent - Whistler, Canada - Whistler Village Inn + Suites
Description
Guest Service Agentscommunicate with guests looking to make or cancel hotel reservations. They greet guests on arrival, assign them rooms and suites, issue keys, and collect payment information.
Tasks and duties:
- Greeting guests on arrival.
- Undertaking front desk service duties.
- Administering checkin and checkouts.
- Assigning rooms and issuing keys.
- Delivering mail and messages.
- Processing guest payments and managing bills.
- Coordinating with housekeeping.
- Acting as a central source of information for guests during their stay.
- Resolving problems and dealing with conflict or tension with disappointed guests.
- Coordinating thirdparty services such as tour guides, taxis, airport transfers and rental cars.
- Making Hotel Reservations
- Cashier
REQUIREMENTS:
- Able to work both morning and evening shifts
Rustic and inviting, Whistler Village Inn + Suites offers an authentic mountain resort feel, only steps away from the bustling restaurants, bars and boutiques of Whistler Village.
Whistler and BlackComb Mountains are the beautiful backdrop to BC's premier year-round adventure destination, where visitors can ski, snowboard, hike and bike surrounded by the stunning scenery of alpine lakes, majestic mountains and verdant old-growth temperate rainforests.
More jobs from Whistler Village Inn + Suites
-
Housekeeping Supervisor
Whistler, Canada - 5 days ago