Dispatcher - Winter 2022-2023 - North Vancouver, Canada - Grouse Mountain

Grouse Mountain

Verified Company

North Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

DISPATCHER

Job Title:
Dispatcher

Department:
Mountain Operations

Reporting Manager:
Supervisor, Dispatch & Mountain Operations Duty Manager

Role Status:
Full Time Seasonal (November - April)

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort.

In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

Key Responsibilities of the Role:

Ensuring interdepartmental communications are relayed in a timely and efficient manner
Managing a multiline switchboard and VHF radios
Coordinating communication and dispatching the proper resources in emergency situations
Ensure accident report forms are entered into CWSAA and Microsoft Access program on ongoing basis
Collecting and reporting weather data for internal use such as daily mountain reports and external use

including Environment Canada, the Snow phone, website updates and various media outlets in a timely fashion

Recording and reporting daily operations including but not limited to; emergency response, operational changes,

transport requests, missing persons and maintenance issues into digital dispatch log

Coordinating, logging and tracking the transport of goods and patients around the mountain
Customer relations with guests that frequent the office.
Assisting managers with various office tasks and delegating duties to operations staff
Maintaining a clean work environment, assisting with cleaning of staff spaces
Other duties as required

Requirements:

Proficient in Microsoft Office, PowerPoint and Excel
Knowledge of mountain operations, geography of mountain, and facilities of the mountain preferred
Previous experience with 1Risk systems, including Dispatch Command, an asset
Previous multi line switchboard phone & VHF radio experience an asset
Must possess great communication and organizational skills
Ability to multitask and work in a fastpaced environment
Ability to work early mornings, days, evenings, weekends, and some holidays as required