Shipping Team Lead - Vancouver, Canada - Eminence Organic Skin Care

Eminence Organic Skin Care

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
near Olympic Village at 6th & Columbia, Vancouver BC, Canada

Core Hours:
Monday to Friday from 8am - 4:30pm

This position is required to be onsite 5 days a week.

Role Summary

The Shipping Team is responsible for creating an extraordinary service experience for our Spa Partners, Retail Customer and Onliners by picking, packing, and shipping all orders within the Service Level Agreement (SLA).

As the Shipping Team Lead, you will have a hands-on role supporting the Fulfillment Manager in leading the Canadian Shipping Teams daily operations.

You will lead, train, and develop the Shipping Clerks, all while ensuring the daily SLAs are met. In addition, you will support International and Tradeshow fulfillment.

Responsibilities

Oversee all shipping tasks to ensure the highest quality and efficiency for all North American Spa, Onliners and Retail orders
Lead regular scheduled oneonone meetings with Teammembers and provide continuous feedback and prepare and lead annual performance reviews for Teammembers
Manage conflicts tactfully and facilitate constructive communication between Teammembers
Lead and participate with Teammembers in daily activities and help drive continuous improvement activities aligned with company initiatives
Follow company procedures for opening and closing the warehouse outside of normal daily business hours
Monitor Teammember quality to ensure that all orders are picked, packed and shipped promptly and accurately
Lead the fulfillment of all Launch Mailing orders (to reps, media)
Support picking, packing, and shipping of all international orders
Orient and train Teammembers/new hires on product warehouse policies and procedures (i.e. punctuality, job requirements, techniques, quality issues, communication channels, safety, housekeeping, and other expectations, etc.)
Discuss performance issues promptly with Teammembers and manage the performance improvement process
Monitor and communicate progress on key team goals and companywide initiatives to Teammembers
Conduct regularly scheduled oneonones with Teammembers
Ensure adherence to safe work practices, policies and procedures and provide feedback on any occupational health hazard and safety issues
Participate in the Safety Committee and attend training as required
Ensure highest level of security for buildings, equipment and product

Physical Requirements

Must be able to lift over 35lbs comfortably and regularly
Must be able to stand, walk, band and crouch for extended periods of time

Qualifications

Leadership experience of direct reports minimum 2 years
Experience working in a warehouse environment and using warehouse equipment minimum 2 years
Continuous improvement asset
Inventory experience asset
Superior interpersonal skills
Multitasking and prioritizing capabilities
Proven problemsolving skills
Flexibility and adaptability Conflict resolution skills
Ability to exercise discretion and demonstrate good judgment in decisionmaking when under pressure
Exceptional attention to detail
Experience with ERP system (Sage 300) is an asset
Computer skills (knowledge with MS Word, Excel, Outlook, MS Teams)

Total Rewards

Competitive salary, quarterly and annual bonuses based on individual and company goals
100% employerpaid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid timeoff options available from your first day, and product discounts
Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards

The Application
Please submit a resume with a cover letter.

Our Company
Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers.

For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favorite company for Product Education.

As a Certified B Corporation, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.

EminenceCareers

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