Market Research Onsite - Toronto, Canada - Teleperformance

Teleperformance

Verified Company

Toronto, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

About Us:

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing.

With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total

workforce.

Our Work Culture
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous
We encourage and trust your decision making skills.
Progressive work environment
If you have skills to prove we have all ladders for you to grow

Flexible

We believe in results

Innovative

All ideas matters

Inclusive

Everyone is Included and everyone wins
We work hard and party even harder.

We are looking for great people to join our team as Market Researcher on a contract role (2 months).

You will proactively identify, outreach Account Executives for a world renowned company and send market survey and visualise the results and documentation.

This is an audio and video support role.

You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience.

We are the largest interaction expert team in the market, connecting with more than 35% of the world population each year.

What we Offer:

Work in a state of the art office that is centrally located with close/easy transit access. Our office is located in Toronto, Ontario.
Restaurants/Shopping/Amenities within walking distance to the office
Paid Training
Pay rate: 20 dollars/hr

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

Visit our careers page to see more career opportunities and learn about us

GOO2

Qualifications:

High School diploma or GED.
Fluent English required.
Satisfactory background check.
Microsoft Windows or Google workspace skills.
Solid computer/internet/keyboarding skills. Ability to accurately type minimum 30 wpm.
Strong work ethic with proven dependability.
Strong verbal and written communication skills.
Professional and courteous telephone manner.
Excellent verbal skills; basic writing skills.
Able to handle routine and repetitive tasks at varying pace.
Flexibility to work additional hours as needed.
Maintain acceptable attendance.
Available to work full time in Toronto onsite location (75 Eglinton Ave E)

Responsibilities:

Work collaboratively as a team with a goal to achieve a high quality standard.
Work in a high callvolume contact centre environment, setting up video meetings in a B2B environment, releasing, issuing and working around surveys.
Ability to connect with executives through conversations.
Build trusting relationships with executives understanding their needs.
Adhere to our client's policies, procedures and industry compliances.