Motorclothes Sales Associate- Barnes - Kamloops, Canada - Barnes Harley-Davidson Kamloops

Description

Barnes Harley-Davidson is growing and we need to add Motorclothes Sales Consultants


Job Summary:
The Motorclothes Sales consultant role is the foundation of our success in our Motorclothes departments. Motorclothes Sales Consultants are experts in creating world-class customer service, or guest experience, in our dealerships.

They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Key Responsibilities of the Job


Customer Experience:

• Interact with guests to ensure a great guest experience in a manner that values guests' time.
• Assess guests' needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless endtoend guest experience by conducting accurate and timely guest transactions and executing marketrelevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.

Working with Others- Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.- Establish supportive and productive relationships with all team members.- Collaborate with team members to ensure optimal guest experience and support store operations.

Operations- Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.- Use in-store technology to support store operations and provide positive guest experiences.- Perform cleaning tasks as needed throughout the shift to maintain the environment of the store.- Understand and adhere to people safety policies and procedures to maintain a safe work environment.- Perform work in accordance with applicable policies, procedures, and laws or regulations.

What we need:

• Integrity/Honesty: Behaves in an honest, fair, and ethical manner
• Guest Experience: Enjoys working and connecting with, understanding, and helping guests
• Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
• Self-Awareness: Is aware of how words or actions may be perceived by or affect others
• Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
• Enthusiasm: Is enthusiastic about one's own work; looks for ways to make work fun and engaging
• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods
• Willing to work a flexible schedule including evenings, weekends, and holidays
• Willing to work in an environment with bright lights and loud music
• Willing to move through a store for most of a shift to help guests and accomplish work
• Willing to move boxes weighing up to 30 lbs (13.6 kg)
• Willing to work as part of a team and also complete some work independently

What you get:
- $15.20-$19.00/hr

• Compensation
• Best in industry pay. Almost all our pay plans are incentive based so the sky is the limit for your earning potential. You never want to be capped and we never will.
• Culture we are a performance driven organization with high accountability and constant feedback on how our team members are doing. If you are looking for a place to perform and showcase your skills, this is the culture that fits you need.
• Health & Dental
• Do benefits make you SMILE? Show off that grin Receive comprehensive benefits such as health care, dental, gym membership, mental healthcare benefits, and more
• Career Development
• Your success is our success. From our internal Barnes University training programs to factory training from our manufacturers to all sorts of opportunities, if you want to never learn we are not the company for you.
• Opportunity for Growth
• We have people that go from washing bikes to running dealerships and everything in between. We'll help you make it happen
• Community we give back to the communities we do business in in meaningful ways.
• Family Owned and Operated
• For over 40 years the Barnes Family has been hands on running our dealerships, get personal leadership and mentorship not some corporate text book.

At Barnes Harley-Davidson, we build careers. Ask about one of our many career path success stories during your interview.