customer service representative supervisor - Calgary, Canada - subsurfaceAI Inc.

    subsurfaceAI Inc.
    subsurfaceAI Inc. Calgary, Canada

    2 weeks ago

    Default job background
    Description
    • Education:
    • Expérience:
    • Education

    • Bachelor's degree
    • or equivalent experience
    • Work setting

    • Willing to relocate
    • Tasks

    • Perform same duties as workers supervised
    • Co-ordinate, assign and review work
    • Establish work schedules and procedures and co-ordinate activities with other work units or departments
    • Identify training needs and train workers in job duties and company policies
    • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
    • Requisition materials and supplies
    • Resolve work-related problems and prepare and submit progress and other reports
    • Organize and maintain inventory
    • Negotiate with clients for provision of services
    • Answer inquiries from clients and other company personnel
    • Provide customer service
    • Supervision

    • 1 to 2 people
    • Computer and technology knowledge

    • MS Office
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Tight deadlines
    • Work under pressure
    • Personal suitability

    • Accurate
    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Initiative
    • Organized
    • Reliability
    • Team player
    • Screening questions

    • Are you currently legally able to work in Canada?
    • Are you willing to relocate for this position?
    • Do you have previous experience in this field of employment?
    • Experience

    • 2 years to less than 3 years
    • Health benefits

    • Dental plan
    • Disability benefits
    • Health care plan
    • Vision care benefits
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 40 hours per week