Director Patient Success - Waterloo
3 weeks ago

Job summary
The Director of Patient Success is accountable for building, leading and scaling centralized patient success function that directly drives revenue growth ,patient retention and clinic performance across organization.This role exists to ensure patients receive consistent high quality experience across all touch points clinics are supported through aligned scalable call center services Revenue opportunities are converted efficiently through disciplined outreach and performance management The patient success team operates as strategic growth engine
Qualifications
- Experience/leading/running retail medspa call center focused on sales
- Minimum 10 years of experience in retail/sales environment
- Bachelors Degree
Job description
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