Bilingual Security Guard Casual - Ottawa, Canada - Paladin Security

Paladin Security

Verified Company

Ottawa, Canada

5 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Bilingual Security Guard | Casual - Government Office (180 Kent)

Position:

Casual Bilingual Security Guard

Site:

Government Office 180 Kent St

Hours:

On Call/Casual

Shift Hours - Monday to Friday

Payrate:

- $22.00/hour

As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community while developing skills for future careers.

Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Working on assigned shifts, you will provide proactive and reactive security patrols and respond to incidents.

You will be required to write reports and investigate routine incidents, as well as respond to emergencies in a quick and efficient manner.

In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.

This site is a Government of Ontario Building.

Duties & Responsibilities:

Providing exceptional service to enhance the customer experience
Ensuring compliance with the standards, rules, and regulations at site
Be proactive in helping everyone have an outstanding customer experience
Perform highly visible patrols of assigned patrol areas/zones (by foot) and positively engage with tenants, guests, visitors, and employees on an ongoing basis
Maintain strong knowledge of activities and special events and assist visitors and guests during their visit
Normal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending, and use of basic motor skills; and
Regular keyboarding and recordkeeping in written logs required
Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
Able to use tact and diplomacy in dealings across a range of settings and situations
Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
Ability to maintain and enforce access control procedures
Solid understanding of emergency and standard operating procedures
Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
Assist with Fire & Life Safety inspections
Maintain a detailed memo book and prepare incident reports on all matters dealt with using a standard reportwriting program
Investigate incidents and occurrences
Draft detailed incident and occurrence reports
Maintain the peace, safety, and security of all patrons, and clients on the property
Monitor CCTV surveillance systems
Deescalate emergency/crisis situations
Assist emergency and law enforcement personnel
Line management, customer service
Assist with daily operations as needed/required or directed.
Other duties as outlined by management

Mandatory Requirements:

Valid Security License for the province of Ontario

Valid First Aid/CPR

Level C certification (from a WSIBapproved vendor)
Proof of (minimum) double COVID19 vaccination

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Bilingualism (English/French) is required:

Must have at least 2 years of prior security experience
Experience in physical / mall security is considered an asset
Must be able to pick up shifts with mínimal notice to meet operational needs during the week in the morning
Must be willing and able to stand, walk, and patrol by foot and vehicle for extended periods (812 hours)
Must demonstrate a high degree of professionalism
Must have strong verbal and written communication skills in both English and French
Must be able to work in a fastpaced dynamic environment both indoors and outdoors as required.
Must be able to handle stress and pressure and make a sound decision under duress
Must be comfortable working in a busy highly populated area
Must have a clean driver abstract
Must demonstrate high attention to detail / observational awareness
Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
Please be aware: The UoF/MOAB training is not paid as it is a prerequisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability