Customer Support Representative - Saint John, Canada - NB Health Link

NB Health Link
NB Health Link
Verified Company
Saint John, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
COMPETITION NUMBER - PC23063

CLASSIFICATION NAME - Administrative Assistant (clinical)

POSITION TITLE - Customer Support Representative (NBHL)

CLASSIFICATION CODE - 1076

BARGAINING UNIT - CUPE

UNIT LOCATION - Saint John Area

STATUS - Full Time Permanent

FULL TIME EQUIVALENT - 1.0

HOURS OF WORK - Starting 0800hr to 1600hr Monday-Friday. Subject to change due to operational requirements (evenings and weekends).

ANTICIPATED START DATE - As soon as possible

ANTICIPATED END DATE - Not applicable

SALARY RANGE - As per collective agreement

LANGUAGE REQUIREMENT - Written and spoken competence in English is required

CLOSING DATE - May 4, 2023


JOB SUMMARY


NB Health Link (NBHL) leverages technological solutions and innovative clinical delivery models to provide access to primary care services either virtually or in person based on the unique needs of the patients.

Reporting to the Manager, the Customer Support representative is part of the NB Health Link team.

The Customer Support Representative is the first point of contact of the Program and support the onboarding and orientation of new and existing patients of the Program.

The Customer Support representative can also be in charge of the front desk reception and its tasks in our clinics.

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