Receptionist / Care Co-ordinator (Medical & Retail) - Hamilton, Canada - BioPed Footcare - Hamilton Mountain

Description

With more than 40 years of experience, BioPed has become the standard of excellence in alleviating lower limb and foot-related discomfort.

We are privileged to service clients through more than 85 full service & satellite clinics across Canada. BioPed is the industry leader and the largest Canadian Certified Pedorthic team in Canada.

Our clinics take a multidisciplinary approach to footcare and combines Pedorthists, Chiropodists and footcare nurses within this world class company.

BioPed believes in continuous education, delivering an exceptional patient experience and a collaborative and positive culture.

Our company strongly believes in giving back and have been collecting used shoes to help change the lives of those less fortunate.

Hours:
Full time

• Salary based on 40 hours/week

Compensation:
Group benefits, monthly sales bonuses, courses, training and relevant conference fees paid


RESPONSIBILITIES INCLUDE:

• Answer incoming calls, scheduling & confirming appointments
• Maintain current physician database
• Client correspondence, patient education & retail sales
• Insurance company/ third party correspondence
• Providing quotes, invoicing clients, processing payments
• Manage and follow up on accounts receivable
• Balances weekly sales totals and deposits to bank (car required)
• Accounting, entering vendor invoices, petty cash, reporting
• Inventory management, ordering items, retail merchandising
• Event planning, preparing marketing collateral, tracking referrals
• Office cleaning and general appearance of the retail area daily
• Producing, filing and maintaining order of files
• Processing mail and courier deliveries
• Selling footwear, OTC Foot beds and foot care accessories

Here's what we're looking for...

• Personality out going

- loves helping people
- must have lots of personality

• Initiative & reliability both are required.
• Appreciation and respect for our core values nonnegotiable.
• Comfortable on Windows Operating systems.
• Proficiency in Microsoft Word and Excel software
• Familiarity with scheduling software is an asset
• Provide superior service to clients
• Ensure professionalism in all communications with existing or potential clients
• 100% accuracy of information provided to the client and in client files

Job Types:
Full-time, Permanent


Salary:
$37,000.00-$39,000.00 per year


Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• Onsite parking
• Tuition reimbursement
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Evenings
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Work Location:
One location