Service Advisor - Bridgewater, Canada - South Shore Chevrolet

South Shore Chevrolet

Verified Company

Bridgewater, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for employees and customers alike.

Steele South Shore Chevrolet is seeking an experienced
Service Advisor to join our team

As a
Service Advisor with
South Shore Chevrolet**, you will be the primary point of contact for customers seeking vehicle maintenance or repairs.

Your responsibilities will include greeting customers, assessing vehicle issues, providing cost estimates, and coordinating service appointments.

If you have strong communication skills, automotive knowledge, and a passion for ensuring customer satisfaction, this role presents a fantastic opportunity to excel in the automotive service industry.

Hourly Wage Range:
$ $22.75

Responsibilities include but are not limited to:

Determine automotive problems and services by listening to customers' descriptions of symptoms and clarifying descriptions of problems
Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
Develop estimates by costing materials, supplies, and labor
Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required
Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates and answering questions and concerns
Maintain automotive records by recording problems and corrective actions planned
Update job knowledge by participating in educational opportunities; reading manufacturers' publications
Enhance the store's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Requirements:

Previous experience in an Automotive Service Advisor role is ideal
At least three years of customer service experience
Strong interpersonal skills: a good listener who can cultivate relationships
Excellent communication skills
Ability to work in a teamdriven environment
Good organization and learning skills
Valid driver's license with acceptable driver's abstract

Why Steele Auto?

Competitive compensation package, with annual wage review
Flexible Health and Dental Plans, 6 different cost shared options to meet everyone's needs
Enhanced Benefits including Telehealth, Mental Health Support and EFAP
Retirement Savings Plan with employer match up to 4%, after 5 years up to 5%
Opportunities for career growth and advancement
Employee discounts on vehicle purchasing, parts, and service at any of our locations
A safe, inclusive, and dynamic work environment