Resettlement Counsellor - Mississauga, Canada - Polycultural Immigrant and Community Services

Polycultural Immigrant and Community Services

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Position Title:
Resettlement Counsellor (Arabic speaking)

Organization Structure:
Reports to the Programs Manager

Job Classification:
Counsellor

Job Status:
Part-time

Number of Positions:1

Location:
Mississauga - RAP Centre

Wages:
$25.93/hour for 16 hours

This is a bargaining unit position.

About Polycultural

Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all.

We are a multicultural melting-pot perfectly reflecting Canada's diversity.

We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all.

With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Scope of Position

Responsible for the delivery of all components of Client Support Services (CSS) program and supporting resettlement of government assisted refugees for one year after their arrival to Canada.

This will include the provision of centralised case management, service coordination, coaching and regular follow-up to ensure that refugees are connected to and participate in local programs that address their needs.

RAP Program Summary

RAP Centre is designed to provide immediate and essential services to Government Assisted Refugees (GARs), during the initial period after the refugee family arrival in Canada, with the focus of equipping GARs with accommodation and daily necessities, knowledge, skills and abilities, as well as connections with broader community to live safely and independently.

Responsibilities

Provide the full range of case management services under the CSS program to refugee families referred by the Reception Centre for 12 months after their arrival
Work closely with Peel Halton Integrated Services Reception Centre to ensure smooth transition of refuges to CSS program
Conduct needs assessment to identify the immediate and settlement needs and potential barriers for each family member, so that service delivery can be tailored to meet client needs
Responsible for service planning to develop a settlement plan and identify the internal and external referrals needed to achieve set goals
Support clients in the decisionmaking process through information provision and supportive counselling
Conduct facilitated referrals and linkages to address the needs and barriers identified
Responsible for regular followups to check on progress, identify emerging needs, additional services needed, changes to the plan, and further linkages and referrals
Deliver Service Coordination with community partners, utilizing existing partnership and establishing new connections with local service providers to effectively respond to refugees' needs
Deliver settlement services additionally assigned to support government assisted refugees at the RAP center
Organize and facilitate information group sessions
Conduct program promotion sessions to reach immigrants and to promote public awareness of the program and settlement issues
Maintain strong working relations with agency programs and partner agencies
Effectively track services in internal and external databases and provide accurate reporting for supervisor
Achieve the targets set by Programs Manager
Actively participate in the professional development initiatives

Competencies

Adaptability

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation.

Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Communication

Using a variety of communication styles and strategies to foster open communication, the exchange of information and discussion on an ongoing basis.

Planning & Organizing/Time Management

Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective; Sets priorities, goals, and timetables to achieve maximum productivity.

Service

Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction.

Continuous Learning

Demonstrates eagerness to acquire necessary technical knowledge, skills, and judgment to accomplish a result or to serve clients' needs effectively; Has desire and drive to acquire knowledge and skills necessary to perform job more effectively.

Qualifications

A degree or diploma in Social Work, Counselling, or Education and at least three years of experience working with immigrant communities or a combination of experience and education that fulfills the requirements
Registered Social Worker (RSW) is a definite asset
Language Proficiency certificate identify