- Reports to General Manager.
- Plan, organize, communicate, coordinate and execute all events on property weddings season - May through October)
- Work closely with Sales and Events team to ensure Banquet Event Orders (BEO) are detailed and updated to execute events.
- Checks room set-ups for correctness against BEO
- Conducts pre-function briefings and relates all pertinent information with team.
- Handles guest concerns and assist with resolution.
- Ensure financial reporting is accurate (i.e. team payroll, guests billing etc..)
- Weekly meetings with Banquet Team, and Culinary Team to update business demand and plan team schedules accordingly.
- Communicate and effectively manage all banquet files and folders.
- Accurate and timely administration of all banquets.
- Provide leadership, guidance, and continuously review guest experience to ensure guest satisfaction.
- Assist in recruitment cycle for banquet employees.
- Provide support for other F&B outlets, as needed.
- Minimum 2 year of experience in a similar capacity is mandatory.
- Attention to detail in a faced paced, high volume work environment is a must.
- Experience in weddings, golf events, meetings and F&B service industry is considered a strong asset.
- Flexible to ever-changing client's requirements.
- High sense of urgency and able to meet conflicting deadlines.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office (Word, Excel and Outlook)
- Must be available to work outside of traditional business hours (evenings, weekends, and holidays)
- Must be highly energetic, Self-starter and have a positive disposition.
- Must be eligible to work in Canada full-time.
- Ability to build rapport and trust with others.
- Strong communication skills with all levels of the organization.
- Professional appearance and manners.
- Valid class 5 driver's license is required.
- Our people experience working at a world-class golf resort.
- We care about our team's Success.
- Discounted: Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop purchases, Lodging discounts at sister-property.
- Health spending account for Medical, Vision, Dental and Paramedical.
- Short and long term disability, AD&D, Basic Life, Dependent Life.
- Group RRSP Matching Plan
- We offer a diverse and engaging work environment.
Banquet Manager - Canmore, Canada - Stone Creek Resorts
Description
Banquet Manager
Stone Creek Resorts Inc. is a world-class Golf Resorts in the most beautiful natural surroundings, Silvertip Resort in Canmore, Alberta and Eagle Ranch Resort in Invermere, British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, sets us apart from our competitors.
We are looking for a Banquet Manager for our Silvertip Resort located in Canmore, Alberta. A successful candidate is required to work as per the company values: Safety, Caring, Integrity, Excellence, Team Spirit and Financial Responsibility.
Banquet Manager Responsibilities and Deliverables:
Requirements:
Why Stone Creek Resorts:
Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc.
Job Posted by ApplicantPro