Quality Coordinator - Orangeville, Canada - Headwaters Health Care Centre

Headwaters Health Care Centre
Headwaters Health Care Centre
Verified Company
Orangeville, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Full time
Description

Competition:


Department / Unit:


  • Laboratory

Position Type:


  • Full Time

Bargaining Unit:


  • Non-Union

Posting Date:

:00


Closing Date:


  • N/A


The Laboratory Quality Coordinator - As a member of the Laboratory Team, the Quality Coordinator will provide ongoing support to the quality management system by ensuring high quality, timely and accurate laboratory test results, and act as proactive liaison with nursing, medical staff, and laboratory staff within the hospital to enable improved operation of the department.


  • Demonstrate acceptance of the organization's philosophy of management
  • Demonstrate willingness to undertake duties in a friendly, cooperative manner
  • Demonstrate a caring approach to patients, families, visitors and staff
  • Demonstrate good interpersonal skills, work as a member of the team in the laboratory, treat others with respect, and promote teamwork with laboratory staff, physicians, hospital staff and other customers

Responsibilities:


  • Provide a high degree of quality assurance by understanding policies and validating processes and procedures, and ensuring quality of clinical laboratory testing and specimen processing
  • Work with Senior Technologists to develop, monitor and followup improvement plans as required
  • Implement and audit tools to ensure sustained improvement is occurring
  • Prepare reports to the Laboratory leadership team and committees as required
  • Oversee departmental documentation in accordance with various regulatory agencies under the guidance of the Laboratory leadership team
  • Monitor incident reports as well as facilitates all risk management issues including occurrence reporting, complaints and risk assessments
  • Maintain procedures to ensure appropriate and immediate response to all issues and complaints; investigate complaints, errors, accidents or concerns as appropriate.
  • Ensure the laboratories are in compliance with regulatory, departmental and hospital standards.
  • Review and maintain the Quality Management System (QMS) by ensuring all new standards and regulatory requirements are updated and adhered to
  • Write accurate policies, perform QMS training, inservices and document staff education as required.
  • Represent Laboratory Program to ensure program activities are in alignment with Accreditation Canada standards and required organizational practices.
  • Support the Continuous Quality Improvement Committee by coordinating meeting schedules, create and distribute minutes, follow up on action items, etc.
  • Provide ongoing support to hospital Quality Teams and attend Quality Team meetings as requested.
  • Coordinate quality initiatives including review of Incident Reports and the execution of internal and external customer surveys.
  • Conduct analysis of specific quality issues or management analysis, as requested.
  • Develop, review and revise the Quality Management Manual.
  • Coordinate an internal audit and selfassessment to determine how the laboratory measures up
- against Institute for Quality Management in Healthcare (IQMH) Accreditation requirements

  • Participate in the IQMH Accreditation preparation for inspections, and act as Laboratory lead in Hospital Accreditation preparation for inspections
  • Coordinate and prepare agenda for management review meeting as per defined interval
  • Assist with the development of laboratory policies, processes, procedures and forms in the electronic document control system
  • Coordinate the document management and control of the laboratory policies, processes, procedures and forms in electronic document control system
  • Assume the role of professional practice lead for the Laboratory:
  • Advance the profession through innovation and discovery in practice and education
  • Support activities of patientfocused care within the profession and ensure practice meets standards of care and the needs of the patient
  • Participate in organizational committees as required
  • Anticipates needs and initiate preventative actions to prevent nonconformances
  • Manage projects as assigned.
  • Act on behalf of the laboratory manager in their absence
  • Performs other duties, as assigned

Qualifications:


  • Completion of a recognized Medical Laboratory Technologist program with General MLT or B.Sc. Medical Laboratory Sciences
  • CMLTO (College of Medical Laboratory Technologists of Ontario) registration
  • Clinical Laboratory Quality Manager Graduate Certificate, or equivalent quality management systems education
  • Risk management, Project management and LEAN courses
  • ISO15189/ISO9001, Assessor Training and/or Internal Auditor training an asset
  • American Society for Quality certification an asset
  • 6 years' experience in a hospital environment in laboratory setting
  • Previous experience in Laboratory quality position, supervisory experience would be an asset
  • Experience in collecting, analyzing and interpreting data for the purposes of quality improvement
  • Demonstrate kn
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