Store Manager - St. Catharines, Canada - Rogers Communications

Rogers Communications

Verified Company

St. Catharines, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Rogers is a proud Canadian company with a rich family history.

That's why it's always been important to us to give back to our communities and make a positive impact where we live and work.

Our team is dedicated to making more possible every day for our customers and for our communities across Canada.

Not only is our business strong, but so is our culture.

We believe in challenging work, rewarding opportunities, and building an inclusive future for everyone so all of our team members feel proud to bring their whole selves to work.

That's why we believe in challenging work, rewarding opportunities, and building an inclusive future for everyone. Because when our team learns, grows, and reaches their true potential - we can make more possible. At Rogers, your journey is filled with limitless possibilities, build the future you want with us.

Let's make your possible at Rogers.

As an organization that provides essential services, many of Rogers' retail stores will continue to stay open to keep customers and Canadians connected.

As we grow our team, the well-being of our team members remains our top priority.

To ensure the health and safety of our team members, including those in the recruitment process, we've implemented several protocols and procedures.

Our retail team is at the heart of our success.

We're a fast-paced, knowledgeable, outgoing, and diverse team that's driven to build rapport, problem solve, and share our expertise with customers so we can make a meaningful impact in their lives.

This is an opportunity for you to learn various cross-functional skills including marketing, merchandising, training, technical, and leadership.

Life at Retail - What We Offer
We invest in our people to unleash their potential so we can win as a team As part of the team, you will have access to a ton of amazing resources, discounts, and perks

To name a few:

Unlimited access to Headspace Premium for mindfulness training
Access to a virtual walk in clinic to connect with Healthcare Professionals from home

LIVX

Fitness Membership to attend classes virtually
Company matching contributions to charities you support
Paid time off for volunteering
Great benefits, pension plan, RRSP, TFSA and Wealth Accumulation Plan
Employee discounts on our products and services
Leadership development, Mentorship and Coaching programs

We genuinely care about each other and we're committed to fostering an inclusive and diverse workplace at Rogers so all of our team members can bring their whole selves to work.

We have employee resource groups that build awareness and a culture of allyship for equity-seeking groups, including groups representing People of Colour, LGBTQ2S+, Indigenous Peoples, Persons with Disabilities and Women.

We all bring something different, and we know what makes you different makes us great.

What We're Looking for

We're looking for someone who is driven by connections, developing relationships, and offering value-added solutions to customers in your local community.

You are passionate about building a best-in-class customer experience in a fast-paced environment. You are someone who inspires their team to deliver a superior and consistent customer experience every time. You will foster collaboration within your team and other departments in efforts to provide world class customer service

What You'll Do
Be part of a team that is passionate about creating joyous experiences for our customers and for each other.

As part of our team, your expertise will be called upon to encourage and coach your team to create best-in-class customer experiences by connecting with our customers and invest in the growth of employees through a number of world-class development programs.

You will challenge the status quo and embrace innovation. You can maximize store profitability by overseeing all financial operations, like inventory control, cash flow and reporting.

You will receive ongoing training and development to ensure you have all the necessary skills support the team and find solutions and/or the products that best suit our customers.

We are there when our customers need us so you will have the ability to work a flexible schedule.

Who You Are

High School Diploma or equivalent
Skilled in leading and inspiring a team to succeed
Elevate and enhance team's energy through thoughtful and empathetic leadership
Embrace change and constantly looks for ways to do things better
Strong analytical and problemsolving skills
Proven ability to manage a high performing team and exceed retail metrics
Leadership experience with the ability to attract and hire top talent
Skilled in delivering exceptional customer service and sales experience
Invests in the growth and development of the team
Ability to work a flexible schedule (40 hours/week), navigate multiple computer systems, multitask

**We are building for tomorrow and as we plan for the future to make mo