Supervisor, Waterworks - Markham, Canada - City of Markham

City of Markham
City of Markham
Verified Company
Markham, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

The City of Markham is proud to be recognized for the 4th consecutive year as one of Canada's Best Employers by Forbes and Statista Inc.

In 2024, the City of Markham is ranked the top city in Ontario and in the top 10 for Government Services.

The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability.

More than 357,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.


JOB SUMMARY

  • Responsible for coordination and supervision of Water Distribution, Wastewater Collection and Stormwater system operations and maintenance.
  • Key responsibilities include supervising and field implementation of customer service request investigations, planning and completing corrective and preventative maintenance programs; water quality maintenance programs; regulatory compliance programs for water quality and wastewater disposal; regulatory compliance with QMS Policy, Operational Plan, System Level Documents, Standard Operating Procedures and Work Instructions for all Waterworks activities; programs for By-Law investigation and compliance; and water and wastewater asset inspection programs and capital projects.
  • Responsible to supervise reactive or corrective maintenance, and ensuring that emergency repairs are completed on all Waterworks assets within described time.
  • Will assume the duties of the OperatorinCharge and Overall Responsible Operator as required.
  • Responsible for contract tendering contract administration, budget monitoring and supervision of contractor for various services.

KEY DUTIES & RESPONSIBILITIES

  • Coordinates and supervises field operations for the City's water distribution, wastewater collection and stormwater collection systems.
  • Responsible to review completed workorders, customer service requests, and employee timesheets to ensure completeness and quality of data collected.
  • Working with other Waterworks Operations staff, develops and prepares the requirements of inspections, work orders and customer service requests used in City of Markham computerized asset management and work management systems.
  • Plans and supervises field implementation of approved preventative maintenance and inspection programs for water distribution, wastewater collection and stormwater collection system assets to maximize the inservice life of assets to reduce the risk of drinking water contamination, system failure and associated liabilities for the City.
  • Planning and scheduling of the work program to meet approved corrective, preventative maintenance and repair programs for water, wastewater and stormwater; schedules and approved service levels; assigning appropriate staff resource and/or procuring required contracted services; supervising the work of City of Markham staff and contractors; preparing contract documents and administering contracts for externally contracted services.
  • Reviews the effectiveness and efficiency of preventative maintenance programs using Key Performance Indicators (KPIs); employee productivity measures and trending; industry benchmarking and other analytical tools.
  • Participates afterhours for "oncall" coverage on a rotational basis to supervise Waterworks Operators performing "oncall" duties. Assume the duties of the OperatorinCharge and Overall Responsible Operator when assigned to after hours "oncall" duties
  • Plans and supervises field implementations of water quality activities related to water distribution, wastewater collection and stormwater collection system assets

Duties include:

planning and delivery of scheduled and unscheduled sampling activities required to meet all Provincial Regulations and requirements of water quality and to meet approved service levels and schedules; assigning appropriate staff resource and/or procuring required contracted services; supervising the work of City of Markham staff and contractors; preparing contract documents and administering contracts for externally contractor services.

Reviews the effectiveness and efficiency of corrective programs using 'KPIs; employee productivity measures and trending, industry benchmarking and other analytical tools.


  • Investigates and responds to emergencies within the water distribution, wastewater collection and stormwater collection system

Responsibilities include:
identifying the nature of the emergency through appropriate investigations; responding to emergencies in accordance with the approved Waterworks Emergency Management policies and emergency response to City-wide emergencies in accordance with the City's approved Emergency Preparedness program


Duties include:
assigning appropriate staff resource and/or procuring required contracted services; supervising the work of City of Markham staff and contractors; communicating with other City of Markham departments and st

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