Drop in Support Staff - Winnipeg, Canada - Siloam Mission

Siloam Mission

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

This position will provide direct support to community members using trauma informed and culturally safe practices.

KEY DUTIES & RESPONSIBILITIES

Provide direct support to community members accessing Siloam Mission's Drop-In services (i.e. meals, entrance, clothing, volunteer cleanups, mail, etc.);
Incorporate a Housing-Focused approach and monitor the Behavior Based approach
Assist community members with their needs;
Respond to emergency situations that occur in the Drop-In;
Support the team in the daily cleanups in the dropin area;
Prepare and complete incident reports, daily logs and other required documents and reports;
Provide orientation of the Drop-In to Volunteers;
Incorporate a Housing-Focused approach and monitor the Behaviour Based approach;

EDUCATION & EXPERIENCE

Postsecondary education in relevant social services or an equivalent relevant experience;
12 years of experience working with diverse populations or similar work setting

KNOWLEDGE/SKILLS/BEHAVIORS

Excellent interpersonal skills and the ability to form relationships;
Capable to work with a diverse staff team and promote inclusion and cultural awareness in the workplace;
Good understanding of colonization and its impact on Indigenous peoples;
Certificates in NVCI, ASIST, CPR First Aid, Mental Health First Aid; preferred Experience working with HIFIS4, is an asset;
Demonstrated knowledge of Cultural Awareness, Anti-Oppressive Practice, Trauma Informed best practices;
Knowledge of community resources for homelessness, health, mental health and substance use; and harm reduction
Knowledge of Housing First Principles and housing resources;
Ability to mitigate and respond to threats to safety and security of staff and community members;
Ability to work within a harm reduction framework;
Ability to communicate appropriate professional boundaries;
Ability to lead a small team of volunteers
Ability to work in a fast paced, high pressure environment, and strong ability to make quick decisions;
Excellent critical thinking and problemsolving skills
Excellent written and oral communication skills;
MS office and data entry skills

RELATIONSHIP
***- Works closely with Drop-in Staff, Community Members, Volunteers and various departments of Siloam Mission.

WORKING CONDITION
***- Work requires standing, and walking over extended periods of time.

Periodically lifting of up to 50lbs occasionally
Hours vary and will be days, evenings and weekends;
Overtime may be offered when necessary.
Hazardous conditions could include potential violent outbursts from community members toward staff or other community members.