Digital Operations Consultant - Toronto, Canada - CIBC

CIBC

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description:

What You'll Be Doing

The Digital Operations Consultant is responsible for assisting in data mining, reporting and strategic analytics.

The role applies basic theories to accomplish small scope assignments in a single area, providing timely, complete and consistent data reporting and analysis on a regular basis, leveraging internal systems and mining to compile reporting.

The Digital Operations Consultant uses judgement regarding priorities and approaches to provide decision-making support through analytics and commentary, assisting in metric analysis for requests received from the business.

In addition, the role collaborates to contribute useful ideas, assisting the team with the delivery of insightful analysis.

At CIBC we enable the work environment most optimal for you to thrive in your role.

To successfully perform the work, you'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-2 days per month on-site, while other days will be remote.

How You'll Succeed- Technical Background - Experience in using Microsoft development tools including, ADO, Azure, Power Automate and Power BI- Digital Dashboard - Building Digital Dashboard with tools such as Tableau and experience with databases would be a key asset- Process Improvement - Working with teams to review their current workflow processes and assisting them in building a modern and automated workflow- Borrowing Product Knowledge - knowledge of commercial lending products such as; LIBOR/Risk Free Rate loans, Letters of Credits (LOC), Prime and/or US-Base Rate loans- System knowledge - ACBS credit monitoring, knowledge of cash management services and systems (treasury cash management), COINS and ECIF experience is an asset- Service Delivery Reliability - Liaise and interact with Clients and Business Partners.

Respond to inquiries and requests providing professional high quality of customer service for the assigned portfolio.- Relationship Management - Manage relationships with CIBC Business Partners on all credit-related activities to ensure accounts operate within terms and conditions of the authorized credit.

Act as a consultant to the business for deal structure and presentation to ensure customer satisfaction. Manage the credit fulfillment function by providing specialized operational and administrative expertise.

Who You Are- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.- You embrace and champion change.

You'll continuously evolve your thinking and the way you work in order to deliver your best.- University degree/ College diploma in Business, Accounting or Finance or equivalent practical experience.- Values matter to you.

You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers:
At CIBC, your goals are a priority.

We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-595 Bay St., 5th

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills:

Operations Management, Technical Support