Bilingual Technical Support Agent - Toronto, Canada - Opifiny Corp.

Opifiny Corp.
Opifiny Corp.
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

The bilingual technical support representative is responsible for providing support for users of the Opifiny software platform in both French and English.

The rep will have thorough knowledge of Opifiny's product, in order to help out end users.


Responsibilities and tasks
Typical responsibilities and tasks include, but are not limited to:

  • Verifying new users of Opifiny
  • Main source of communication between users and Opifiny
  • Providing information about our product
  • Proofreading and translation of online content, marketing collateral and documentation related to Opifiny's product from English to French.
  • Following up with user issues
  • Communicate user issues to QA team
  • Tracking bugs and issues in the Opifiny platform

About Opifiny

Salary:
$41,000.00-$46,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care
  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Bachelor's Degree (preferred)

Experience:

Technical Support: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • French and English (required)

Work Location:
In person
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