Clinical Analyst I - Toronto, Canada - Sinai Health

Sinai Health
Sinai Health
Verified Company
Toronto, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care.

Since 2015, we have provided excellent and compassionate care in hospital, community and home.

Comprised of Mount Sinai Hospital, Bridgepoint Active Healthcare, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.


To support us on our journey, Sinai Health is looking for a
Clinical Analyst I to support our
Clinical Informatics department at our Mount Sinai Hospital Campus.


Duties and Responsibilities:

  • Analyzes workflows and processes related to system use, and makes recommendations for improved efficiencies.
  • Acts as a liaison between clinical endusers, stakeholders, vendor(s), and other related systems users.
  • Provides input into the planning of proposed system implementations, upgrades and patches.
  • Participates in all related activities involving software version upgrades including testing new versions; learning new functionalities; and identifying procedure changes and creating training materials on new system features.
  • Creates and validates test scripts for Sinai Health's Health Information System's (Cerner) unit, system and integration testing events.
  • Ensures all enhancements, upgrades and patches are thoroughly tested and planned before implementation in the production environment.
  • Provides support and/or training to clinical champions and endusers; manages and maintains Mount Sinai's training classroom for clinician dropin sessions.
  • Supports the development and implementation of downtime processes and procedures.
  • Documents functional requirements and specifications and creates corresponding documentation as needed.
  • Shares oncall duties with other members of the informatics team during business and nonbusiness hours
  • Performs other position related duties as required


  • Job Requirements

  • Successful completion of an undergraduate degree in Health Science, Health Informatics, Business or Computer Science from an accredited educational institution.
  • Minimum three (3) years' of recent and related work experience.
  • Current or previous member of a licensed health professional or with current or prior certification in a related field considered an asset; proven, recent and related training and experience also an asset.
  • Applicants with proven recent and related training and experience may be considered
  • Working knowledge and experience in systems analysis and design.
  • Demonstrated experience in clinical workflow analysis, workflow documentation and clinical process improvement in the context of system implementation.
  • Recent experience working with clinicians to collect user requirements for the configuration and implementation of Cerner Clinical Documentation and Orders is a definite asset.
  • Working knowledge of change control, quality and system performance methods and metrics
  • Proficient in the use of Microsoft Office suite of products (Word, Excel, Visio and PowerPoint).
  • Detailoriented with the ability to organize, prioritize and complete tasks independently or with mínimal supervision within established time constraints.
  • Strong analytical skills.
  • Exceptional interpersonal and communications skills (written and verbal) with demonstrated attention to detail.
  • Outstanding customer service skills.
  • Ability to work as part of a multidisciplinary team and to establish and build effective working relationships, functioning both independently as well as part of a team.
  • Strong multitasking skills and ability to manage multiple tasks simultaneously and prioritize competing workload demands with an ability to adapt to changing priorities.
  • Participates in improvement projects and on assigned committees to provide content expertise
  • Ability to work shifts outside of the standard 9am 5pm on occasion, including week nights and weekends to support system golives, upgrades and downtimes.
  • Demonstrated satisfactory work performance and attendance history.
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