Rentals Consultant - Mississauga, Canada - Vistek LTD

Vistek LTD

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

For more than 40 years, Vistek has been a Canadian Success story, retailing photo, video and digital professional equipment solutions.

Our Rentals Consultants assist professionals, prosumers and consumers in finding their perfect imaging solutions.

With five locations across Canada and continuing to grow, Vistek is seeking a Full-Time, Rentals Consultant for our Mississauga location.

PRINCIPAL FOCUS:

Under the direction of Rentals management, the Rentals Consultant is responsible for providing professional, knowledgeable and efficient advice and assistance to enable customers to rent the appropriate products on time via a positive customer experience.

PRIMARY RESPONSIBILITIES:

Provision of best in class service to customers
When Prepping equipment:
Prep equipment orders quickly and on a timely basis
Conduct tasks carefully and thoroughly
Test, double check and store accurately
Keep personally up to date on products through seminars, web, magazines, discussions with colleagues, membership in associations etc.
Keep environment organized, clean and tidy Work on other various projects and tasks as assigned.

When providing Front Counter service:

Create optimal rental opportunities through:
Offering attachments and other 'up-selling' as appropriate
Follow up on quotes
Follow up calls to previous customers

When providing Client Communications service:

Thorough and timely resolution to customer requests and needs
Efficient completion and processing of orders
Investigation and resolution on outstanding orders.

COMPETENCIES:

Excellent interpersonal skills to deal with all types of people in a positive fashion
Excellent communications skills both in terms of clear conversational skills and in terms of listening/hearing the customer, and providing clear information back to the customer.
Excellent command of the English language. Bilingual English/French would be an asset.
Detailed and accurate.
Ability to multitask.
Comfortable working in a fastpaced environment.
Presents a professional image to match the Vistek brand.
Able to lift 40 lbs.

QUALIFICATIONS AND EXPERIENCE:

Graduate of a recognized college or university photographic or video program
Minimum of one year working in an industry environment
Competent in Microsoft suite
Comfortable using computerized inventory or other ERP system
Previous retail experience considered a definite asset.

Vistek proudly supports employment equity and diversity and encourages all qualified applicants to apply. All job applicants have the right to accommodation if required.