Full Time Concierge - Calgary, Canada - Two Park Central
Two Park Central
Calgary, Canada
Verified Company
2 weeks ago
Description
Overview
When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you'll be a part of shaping our future in the years to come.
Responsibilities
As a Concierge with Hines, you will be responsible for organizing, coordinating and implementing various resident services and programs. You will act as the point of contact for residents.
Responsibilities include, but are not limited to:
- Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait
- Support residents with use of luggage carts
- Monitor guest traffic and parking garage for team members and vendors
- Monitor security cameras and fire alarm panel
- Answer phone calls, transfer calls to appropriate reference points, and assist with completed request call backs
- Ensure packages are delivered and document as well as notify residents of the arrival in a timely fashion
- Update the daily log pertaining to any events and report any concerns to management
- Book freight elevators for moveins, moveouts and furniture deliveries
- Maintain equipment inventory
- Keep detailed information of the surrounding areas pertaining to restaurants, delivery places, and other areas of interest for residents
Qualifications
Minimum Requirements include:
- High school diploma or equivalent from an accredited institution
- Two or more years' experience in a customer service environment
- Residential Concierge/Reception experience strongly preferred
- Strong customer service orientation
- Excellent written and verbal communication skills
- Ability to work a flexible schedule including weekends and holidays
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