Service Desk Agent - Ottawa

Only for registered members Ottawa, Canada

1 month ago

Default job background
$57,348 - $63,945 (CAD)
+

Job summary

+The Service Desk Agent is responsible for providing 1st level helpdesk and deskside support to all internal IT users.+
++

Responsibilities

+Maintain the IT Service Desk by providing first line IT support for all internal staff,+Prioritize, triage, assign and resolve all 1st level incidents, issues and problems; and document these in FCM's request tracking system,+Provide documentation, FAQ, self-service training as required,+Install and support FCM standard software/hardware according to IT standard procedures,
  • Maintain the IT Service Desk by providing first line IT support for all internal staff,
  • Prioritize, triage, assign and resolve all 1st level incidents, issues and problems; and document these in FCM's request tracking system,
  • Provide documentation ,FAQ,self-service training as required,
  • ,
      , +

      +FCM encourages flexible work arrangements to support the wellbeing productivity of employees.


      Lorem ipsum dolor sit amet
      , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

      Donec lacinia nisi nec odio ultricies imperdiet.
      Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

      Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
      , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
      Get full access

      Access all high-level positions and get the job of your dreams.



Similar jobs

  • Front Desk Agent

    3 weeks ago

    Only for registered members Ottawa, Ontario

    The Front Desk Agent is responsible for the professional administration and leasing of a Centurion Property Associates Inc. owned and operated multi-family residential building. · Assist current and prospective Residents, as well as show available units and successfully secure le ...

  • Only for registered members Ottawa, ON KN P

    The Service Desk Agent is responsible for providing first-line helpdesk and deskside support to all internal IT users at the Federation of Canadian Municipalities (FCM). The role involves maintaining the IT service desk by providing technical assistance and troubleshooting softwa ...

  • Only for registered members Ottawa Full time $54,401 - $83,562 (CAD)

    The Service Desk Agent is responsible for all administrative duties required to administer the new service connection service upgrade and service removal processes. · As the electricity distributor to the Nation's Capital our work powers all the essential activities that make up ...

  • Only for registered members Ottawa, ON KG S

    The Service Desk Agent is responsible for all administrative duties required to administer the new service connection, service upgrade and service removal processes. This includes coordinating service layout requests, work order creation, premise creation, · customer account and ...

  • Only for registered members Ottawa, Ontario

    You will be responsible for welcoming guests, providing information and personalising customer relations. You will manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred ...

  • Front Desk Agent

    1 month ago

    Only for registered members Nepean, ON

    Welcome to Hilton Inn & Suites Ottawa West. We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. · ...

  • Front Desk Agent

    2 weeks ago

    Only for registered members Ottawa, ON

    Award winning Pet Spa in Orleans is seeking a front desk agent to greet clients, book appointments and serve/cash out clients. · ...

  • Only for registered members Orleans, ON

    + We are seeking a friendly and professional Front Desk Agent to join our hospitality team.+ · + Greet guests warmly upon arrival and assist with check-in and check-out proceduresMaintain accurate records of guest information and reservations in the hotel management systemAddress ...

  • Only for registered members Ottawa, ON, Canada Full time

    Located in the heart of Canada's capital next door to the Parliament Buildings, Fairmont Chteau Laurier hotel is looking to fill a role of Guest Services Agent. · ...

  • Only for registered members Ottawa, ON Part time

    +Located in the heart of Canada's capital next door to the Parliament Buildings, Fairmont Chateau Laurier hotel is looking to fill a role of Guest Services Agent. · +Provide outstanding service to internal and external guests · Assist with tour check-ins and greet groups when req ...

  • Only for registered members Ottawa Part time

    + Wonderful company culture + Full rate of pay + Ability to make a difference + Food & Beverage discount + Employee benefit card + Learning programs Reporting to the Front Desk Manager... · ...

  • Only for registered members Ottawa, Ontario Part time

    We are seeking a Bilingual Guest Service Agent to join our team at the Fairmont Chateau Laurier hotel in Ottawa. · Become part of an exciting hospitality company with excellent career opportunities and competitive salaries! · Provide outstanding service to our internal and extern ...

  • Only for registered members Ottawa, Ontario Part time

    We are looking for a Bilingual Guest Service Agent · Located in the heart of Canada's capital next door to the Parliament Buildings, · The landmark Fairmont Chateau Laurier hotel in Ottawa · ...

  • Only for registered members Ottawa, ON Remote job

    We have vacancies to fill and are looking for talented Customer Care Agents to our team Working with your own equipment you are enthusiastic about customer service We provide full training and ensure you have all the knowledge necessary to provide Gabriel Pizza customers an excel ...

  • Only for registered members Ottawa, ON

    This is your chance to grow with us during a thrilling new chapter. · ...

  • Only for registered members Ottawa, ON KP B Full time

    We are seeking a professional receptionist to join our team at REMAX Absolute Realty in Ottawa. · ...

  • Only for registered members Ottawa, ON KP B Full time

    We are seeking a professional and organized receptionist to join our growing Ottawa brokerage. · ...

  • Only for registered members Ottawa Full time

    We are looking for a Bilingual Guest Services Agent to join our team at Fairmont Château Laurier in Ottawa. · The ideal candidate will have excellent communication skills in both official languages and previous front desk experience. · This role involves providing outstanding ser ...

  • Only for registered members Ottawa, ON

    As my Administrator, you are the Guardian of Clarity. · ...

  • Only for registered members Ottawa Part time

    We are looking for a Guest Services Agent to join our team at the Fairmont Chateau Laurier hotel in Ottawa. · We offer wonderful company culture - our colleagues are at the heart of all that we do · Food & Beverage discount of 50% in our restaurants · Employee benefit card offeri ...