Operations Coordinator - Mississauga, Canada - Snaplii

Snaplii
Snaplii
Verified Company
Mississauga, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

About Snaplii
The Digital Wallet Snaplii has architected a deep bond between Users and Merchants for more efficient communication.

The value-added features include making payments with credit cards and exploring favourite merchants and cash-back cards along with the data-driven marketing solutions that allow us to deliver the best in-store and online shopping experience to Users.

The interactive platform also benefits the Merchants with a higher level of brand loyalty.

In order to serve more merchants and users, we are expanding our business and adding more new functions, so that Snaplii can become a digital wallet commonly used by people in North America.


About the Role


We're looking for an enthusiastic, dynamic, and detail-oriented Operations Coordinator to help support our team as we continue to scale.

You will get to work on several impactful projects throughout the team to help us provide a best-in-class experience for our customers.


What you will do:


  • Coordinating with different departments: The Operations Coordinator will be responsible for coordinating with different departments within the organization to ensure that projects are completed on time and within budget.
  • Scheduling and managing meetings: This role requires scheduling and managing internal and external meetings, and ensuring that all relevant parties are informed and prepared.
  • Data Management: The Operations Coordinator will be responsible for collecting, organizing, and analyzing data to support decision making and project planning.
  • Process Improvement: This role requires continuously improving and streamlining operational processes to increase efficiency and effectiveness.
  • Customer Support: The Operations Coordinator will be the first point of contact for customers, and will be responsible for answering questions and resolving customer issues.
  • Vendor Management: The Operations Coordinator will be responsible for managing relationships with vendors and ensuring that all contracts and agreements are in place.
  • Compliance: This role requires ensuring that all operational processes are in compliance with company policies and government regulations.

Who you are:


  • A bachelor's degree in business or a related field is preferred, and previous experience (12 years) in an operations role is a plus.
  • You are customerobsessed, naturally curious, and undaunted by complex problems
  • A good communicator, collaborator and team member who looks to fill in gaps and make a difference
  • Hunger to learn technology and productivity tools
  • Confidence to ask questions contributes ideas, and invite continual feedback
  • Exceptional time management, and multitasking capability. You thrive in an environment of uncertainty and change.
  • Ability to understand, and communicate technical requirements and its impact on the business

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