Housing Support Worker - Edmonton, Canada - The Mustard Seed Society
Description
The Mustard Seed is committed to helping people who are experiencing homelessness transition toward and maintain sustainable and healthy lifestyles.
The Housing Support Worker is a member of a team that provides housing and facilitates support services for eighty-four mid to low acuity persons experiencing multiple barriers, who require the support of Permanent Supportive Housing (PSH).
_Position Type:
Permanent, Full-time
Schedule: 2:30 pm to 11:00 pm; some weekends may be required.
Reporting to:
Prairie Manor Manager
Location:
Edmonton South
Number of Positions to be Filled: 1
The main role of the Housing Support Worker will be to provide case management services, assist clients with daily living skills, connect clients to community resources, and other day-to-day tasks as needed.
MAJOR DUTIES AND RESPONSIBILITIES:
- Meet with clients housed in The Mustard Seed apartment units on an ongoing weekly basis
- Provide ongoing client support with daily living skills, medication administering and managing tenancy
- Document client interactions, service plans and client progress in the designated software
- Function as an advocate to assist clients with accessing community resources and external supports
- Submit referrals to external support providers, as needed
- Monitor guest management and oversee the safety and security of the building on an hourly basis
- Provide crisis intervention, as necessary
- Develop and maintain effective working relationships within The Mustard Seed and with external agencies
- Provide input into program development and community resources and take an active role in these programs and inhouse activities
- Attend scheduled monthly general meetings, support meetings with managers, and team meetings
- Participate in all staff training (e.g. First Aid, SafeTALK, Nonviolence, harm reduction, Indigenous Awareness)
- Other duties as assigned by manager
MINIMUM QUALIFICATIONS AND SKILLS
- A passion to be part of ending homelessness in Alberta
- Degree/Diploma in Human Services field and two years of related work experience
- Experience with case management is considered a strong asset,
- Minimum one year work experience working with those experiencing homelessness; direct experience with Housing First initiatives considered a strong asset
- Knowledge of Edmonton's community resources
- Preference given to those with experience working with mental health and/or addictions
- Demonstrated competency and ability to practice crisis intervention
- Ability to deescalate and problem solve with individuals under the influence and/or struggling with a mental health crisis
- Ability to establish and maintain rapport with culturally diverse clients, including a familiarity with the Indigenous culture
- Excellent written, oral and interpersonal skills with the ability to effectively communicate with clients, members of a team, and community agencies
- Excellent organizational and time management skills
- A selfstarter with the ability to work in a crossfunctional team
- Ability to accomplish goals with mínimal supervision
- Proficient computer skills (Microsoft Office Programs); experience with Efforts to Outcomes (ETO) an asset; Knowledge of FOIP and ability to observe confidentiality standards
WORKING CONDITIONS
- The position will require ongoing compassionate care, mínimal physical effort, conflict resolution and organizational ability while working directly with risk population in life recovery
- Requires varied mental and emotional effort and must be able to respond appropriately to intense situations
- Schedule consists of five 8hour shifts
ADDITIONAL REQUIREMENTS
- As The Mustard Seed is a Christian Ministry, we require our employees to be in agreement and to sign our statement of faith
- Must have legal authorization to work in Canada on a fulltime basis for anyone other than current employer
- Employment Security and/or Vulnerable Sector Check required
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