Zoo Experiences Program Assistant - Edmonton, Canada - City of Edmonton

City of Edmonton

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Zoo Experiences Program Assistant

Job Number:

47059

Do you enjoy working in an office environment and have a passion for education and natural history? Bring your leadership, administrative, organizational, and supervisory skills to this position to assist our staff in providing engaging and educational experiences to our patrons Operating out of the Edmonton Valley Zoo, you will supervise staff and help implement interpretive programs, educational programs, and special events.

With a focus on the City of Edmonton's Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

Perform administrative tasks related to interpretive programs in an organized fashion, including incident reports, timesheets, program reports, evaluations and statistics
Assist with daily public and group program needs
Assist with staff recruitment and supervision: interviewing, training, scheduling, coaching and evaluating throughout the season
Provide assistance and direction to staff, volunteers and visitors while acting as an onsite supervisor
Assist in the planning, delivery and evaluation of special events
Developing graphic content such as signage and promotional materials
Continually monitor and maintain the Volunteer Impact database: update personnel information, position descriptions, volunteer schedules, and track hours
Providing onsite Volunteer Coordinator support for Special Events
Order, purchase, maintain and deliver program supplies, artifacts and equipment which includes travel to and from businesses and between City facilities using your personal vehicle
Deliver staff and program support (as needed) and represent the Zoo Experiences team at meetings
Use RAMS booking software for program scheduling and the creation of program booking reports
Implement natural history interpretive programs and special event activities
Organize and implement various forms of interpretation such as media visits, website updates, onsite signage, and social media content
Step in to implement and deliver programs as needs arise
Provide support to other units, such as Customer Relationship Management, Animal Care, and Site Services
Conduct other related duties as required

Qualifications:

Completed first year of a recognized postsecondary degree or diploma; preference will be given to recreation, museum, science or educationbased programs
1 year direct experience leading recreational, cultural or related educational programs; experience leading zoo programs is preferred
Previous supervisory experience with staff or volunteers is an asset
Strong organizational, time management and customer service skills
Highly developed interpersonal, verbal and written communication skills
Knowledge of local and exotic fauna or animal biology is an asset
Strong work ethic, ability to work independently, complete tasks in a timely manner and work well under pressure
Proficiency with Google Workspace (such as Gmail, Google Docs, Google Sheets)
Comfortable handling and working around small animals, including amphibians and reptiles
Valid Intermediate First Aid and CPR Level C is a requirement of this position
Valid Alberta Class 5 driver's licence (or provincial equivalent). Must arrange own transportation to be reimbursed in accordance with City of Edmonton policy. This may require business auto insurance.
Hire is dependent upon a Police Information Check including Vulnerable Sector Check satisfactory to the City of Edmonton
Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City's Cultural Commitments, please visit
Demonstrate the foundational competencies, key behaviours and attributes of the City's six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City's leadership competencies, please visit

_ up to 1 temporary full-time position for up to 11 months_

Hours of Work: 33.75 hours per week, Monday to Friday. Some evening and weekend work is required

Salary:
$ $ Hourly)

Talent Acquisition Consultant:
JP/SK

Classification Title:
Recreation Technician II

Posting Date:
Jul 4, 2023

Closing Date:
July 18, :59:00 PM (MDT)

Number of Openings (up to): - Temporary Full-time

Union:
CSU 52

Department:
Community Recreation and Culture

Work Location(s): Valley Zoo, 13315 Buena Vista Road (87 Ave) Edmonton T5R 5R1