Switchboard Operator - Kitchener, Canada - Grand River Hospital
Description
Location:
KW Campus
Work Type:
Temporary Part Time (March 12, 2024- December 31, 2024)
Hours of Work:
Days/Evenings/ Night shifts; 7.5-hours
JOB SUMMARY:
Grand River Hospital is looking for Switchboard Operators to be a part of the hospital's centralized switchboard team. In this role, you will play a key role in maintaining a safe environment for patients, staff and visitors.
RESPONSIBILTIES:
- Responsible for the processing of calls to both sites
- Paging within and across sites
- Monitoring of all alarms, panels, and security systems
- Responding to emergency codes.
QUALIFICATIONS:
- High School Diploma
- Previous customer service experience in call center preferred
- Competent in Word and Excel
- Proficiency in keyboarding, minimum 45 wpm
- Must be able to sit for a long period of time
- Pleasant telephone manners
- Medical terminology preferred
- Ability to work independently
- Good attendance record
Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices.
We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to:
racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community.
We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).More jobs from Grand River Hospital
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