I.T Field Technician - Peterborough - MBI I.T. Services

    MBI I.T. Services
    MBI I.T. Services Peterborough

    5 days ago

    Description

    Overview


    INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?
    We are currently hiring for a contract IT Field Service Technician job in Peterborough, ON. You must have 2-4 years of experience in this role and have a strong knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a plus but not required. The ideal candidate would have good communication skills, be customer-friendly, and should be comfortable traveling long distances.

    Duration: 2 YEARS (possibility of an extension).

    Responsibilities

    • Maintains, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
    • Documents, maintains, upgrades, or replaces hardware and software systems.
    • Supports user account information including rights, security, and systems groups.
    • Trains employees, identifies and repairs product failures, orders and replaces parts as needed.
    • Determines and recommends which products or services best fit the customers\' needs.

    Requirements

    • Available to work extended hours including weekends and evenings for the duration of the contract.
    • Strong written and verbal communication skills.
    • High school diploma and college or university enrollment/degree.
    • 2+ years experience working as a break/fix Field IT technician and/or lead break/fix Field IT technician.
    • Excellent technical knowledge of hardware and Windows 7, and Windows 10 operating systems.
    • Working technical knowledge of current protocols, operating systems, and standards.
    • Able to read and understand technical manuals, procedural documentation, and OEM guides.
    • Able to develop and interpret technical documentation for training and end-user procedures.
    • Familiar with personal computers/printers/wireless connectivity devices.
    • Possession and use of an owned car for travel between locations.
    • Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
    • Ability to lift a 20 lbs. box from the floor to a tabletop surface.

    Nice to Have

    • College diploma or university degree in the field of computer science and/or information technologies or 7-10 years equivalent work experience.
    • CompTIA A+ certifications.
    • Cisco or Microsoft certifications.

    Compensation


    Compensation: $26-28/hour

    Incentives

    • Mileage- Both ways at $0.38/km minus the first 20 km.
    • Travel time- Last site location back to HUB.

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