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- Supporting transformative and innovative initiatives to realize our shared goal of being a digital customer leader.
- Identify business opportunities using a variety of tools to extract and analyze data generated by online user activity.
- Manage insights across teams to discover, align & implement high priority solutions.
- Understand the key online user groups, their behavior, and expectations within a web portal.
- Contribute to discovery & innovation sessions by staying current on the latest trends in online tools and designs.
- Gather and maintain a wide array of initiative outcome data tracking market experience impacts on end users.
- Capitalize on your ability to build and cultivate positive, effective relationships across a matrix organization.
- Using your strong communication skills to collaborate with working groups and document business needs.
- Influencing your teammates with your positive attitude and passion for your role
- Other duties and tasks as assigned.
- Passionate about digital strategy, digital transformation, and marketing automation
- You obsess about customers, listen, engage, and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
- Bachelor's degree in marketing, statistics, computer science, or other related fields.
- Ideally has 3 or more years' experience in a similar role
- Proficiency with Microsoft Office products is required. Power Point, Confluence, and JIRA experience.
- Working knowledge of Adobe Analytics and Journey Analytics would be an asset
- Experience with reports/BI dashboard creation and report automation
- Ability to work quickly and independently under tight deadlines, managing tasks from start to finish.
- Technologically savvy, willing to learn and adjust to evolving business needs.
- Solid understanding and background on data gathering, data scrubbing and data integration.
- You thrive in teams and enjoy getting things done together.
- Excellent attention to detail as well as verbal, written, organizational, analytical, and interpersonal skills.
- Strong collaboration, problem-solving and trouble-shooting skills
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
- Values-first culture We lead with our Values every day and bring them to life together.
- Boundless opportunity We create opportunities to learn and grow at every stage of your career.
- Continuous innovation We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity, and Inclusion We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship; we build a business that benefits all stakeholders and has a positive social and environmental impact.
Digital Business Analyst - Waterloo, Canada - Company 1 - The Manufacturers Life Insurance Company
Description
Description
In this exciting role you'll have an opportunity to support our digital & web ambition for the insurance business. You'll frequently engage with a diverse range of Strategy leaders, Designers, Product Owners, and Engineers to define transformative experience opportunities. As a Digital Business Analyst, you'll focus on how financial advisors and their firms are best enabled to grow and manage their business by stitching together insights and driving out wins through a high-paced delivery environment.
As a Digital Business Analyst, you will be responsible for:
What motivates you?
What we are looking for
What can we offer you?
Our commitment to you