Parking Enforcement at Metro Vancouver - Reimagined Parking

Reimagined Parking

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Description:

Who You'll Work For?

The Reimagined Parking family of nationally recognized brands-Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider.

Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

What You'll Do

The Parking Enforcement Officer monitors the property for any suspicious activities and report to onsite security if appropriate ensures the safe and efficient.

The Parking Enforcement Officer will answer all pertinent questions related to the parking facility itself or the surrounding area. Also, will assist customers with issues related to mobile phones and pay by phone app.

The Parking Enforcement Officer will work closely with fellow team members, to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

If you enjoy working in a high energy, challenging environment, then this job is for you

PHYSICAL DEMANDS:

Work fulltime up to 40 hours a week
Able to walk, stand for up to 10 hours
Able to bend, crouch, reach
Able to use stairs when required
Must be able to lift up to 50lbs

WORKING CONDITIONS:

Work is performed outdoors for extended periods of time including up to the entire duration of shift.
Protection from weather conditions may be provided, but not necessarily from temperature changes.

Key Responsibilities:

Deliver exceptional customer service experience, especially in difficult situations.
Remain calm and professional even when dealing with challenging customers.
Utilize License Plate Recognition (LPR) system monitor for compliance with parking policy and procedure.
Issue fee notices to vehicles not in compliance with parking policy and procedure.
Utilize LPR system to enforce time limits within specific posted areas.
Maintain the appearance of the LPR vehicle at all times to present a professional image.
Follow up with management on any potential customer service issues.
Assist merchants with issues related to parking validation system
Assist customers with proper use of pay stations and perform minor maintenance as needed.

Skills, Knowledge and Expertise:

Prefer high school diploma or equivalent.
Comfortable with devices running both Android and Apple Operating Systems
Excellent verbal and written communication skills

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Must have valid B.C. Driver's license required (No international Drivers licenses accepted)

Clean Motor Vehicle Report (MVR)
Background check will be completed prior to being hired

Benefits:

(Full-Time Employees Only)
Medical/Vision

Dental

Life Insurance

AD&D

STD

LTD
- _offered based on employee group_

RRSP
- _offered based on employee group_

EAP
- _offered based on employee group_

Vacation

About Reimagined Parking:

The Reimagined Parking family of nationally recognized brands-Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider.

Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.