- Provides efficient and effective customer service at the rental counter ensuring company standards are met.
- Interfacing with the customers by telephone or inin personn a prompt, courteous, business-like manner.
- Performs inside sales of all products and services, including rentals that the company offers.
- Draw up rental and sales contracts.
- Processes equipment returns and closes rental contracts.
- Performs other equipment inquiries through the company's computerized programming.
- Uses and maintains knowledge of the purchase order system.
- Assists in servicing equipment as required.
- Keeps paperwork current to ensure prompt action on all transactions.
- 3+ years of direct sales or customer service experience.
- Exceptional customer service skills.
- Previous experience with construction phases, job situations, and project conditions for the timing of approaching customer and rental product applications would be an asset.
- Be able to work in a fast-paced environment.
- Able to work under extreme pressure, deadlines and repetitive tasks.
- Must be able to work shift hours.
- Great people and place to work with a hybrid work opportunity
- Career advancement and training opportunities
- Pension and employee stock purchase plans with company contributions
- Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits
- Global travel insurance
- Employee assistance programs
Customer Service Representative - Grande Prairie, Canada - Finning
Description
Description
:Education and Experience:
What we can offer you:
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.