Senior Project Manager - Toronto, Canada - University Health Network

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    Full time
    Description

    Company Description

    At University Health Network,which consists of Toronto General, Toronto Western, Princess Margaret and Toronto Rehab hospitals, nothing is more important to us than our team of dedicated employees. UHN focuses on creating and maintaining a workplace of choice, where our people are recognized and valued. We focus on creating a workplace where people enjoy the challenge of their career, create and engage in best practices and are treated with respect.

    UHN Connected Care

    Broadly, this job function falls within UHN's Connected Care Portfolio (). UHN Connected Care breaks down barriers to change and connects people who want to solve these problems, bringing policy makers, funders, thought leaders, clinicians and patients to the table to build solutions together. Working with our partners to bring life to great ideas, we use these ideas to create change through sustainable, shareable practices.

    To inspire and invent tomorrow's care we look to several streams of work, including integrated care and digital health. We also look for opportunities to generate commercial revenue through a focus on targeted business development initiatives, to support our initiatives and the needs of UHN and its patients.

    This role will focus on a variety of initiatives, including driving external expansion of UHN's tele-monitoring program, which is utilized at all UHN hospital sites and has demonstrated improvement to key indicators associated with patient safety, as well as realize significant budgetary savings for the organization. There is considerable potential for UHN to bring its tele-monitoring innovation to hospitals and other health sectors ( Long-Term Care) throughout the province, country, and across the globe.

    Please note that this is a hybrid on-site/remote work role.

    Job Description

    Union: Non-Union
    Department: Connected Care/Business Development
    Site: Toronto General Hospital
    Work Model: Hybrid On-Site/Remote Work
    Hours: hours per week
    Salary: $102,383 to $127,979 per annum
    Status: Temporary Full-Time (12-months)
    Closing Date: May 3, 2024

    Reporting to the Director, Business Development and Partnerships, the Senior Program Manager is a key member of our leadership team that can listen, collaborate, connect the dots, and build trust in a team. They are able to think strategically, act practically and implement judiciously all while building commitment to a collective goal.

    This dynamic and growth-oriented leadership role is responsible for managing multiple concurrent initiatives that are complex and span across the continuum of care locally at UHN, provincially and/or internationally. It also involves working with multiple organizations and engaging different levels of leadership across numerous healthcare sectors. Critical to this role is the ability to apply a health system lens to bring multiple sectors together to design and implement solutions that positively impact health systems. This role has an initial primary focus on external growth of UHN's Tele-Monitoring program, as well as select international business initiatives.

    RESPONSIBILITIES INCLUDE:

  • Support in the development of a robust business plan for UHN's tele-monitoring growth strategy, and execution of business tactics to generate new commercial opportunities
  • Secondary focus on identifying and driving development of domestic and international revenue generating initiatives, both for Connected Care and UHN at large
  • Assume overall end-to-end project management ownership of multiple projects throughout project life cycle within a multi-disciplinary team environment, including monitoring the deliverables of each project to ensure milestone and on-budget completion
  • Identify and develop revenue generating opportunities; supports execution of contracts where appropriate
  • Maintain a strong focus on change management and communications across the multiple stakeholders with an emphasis on customer service
  • Regularly interface with project sponsors and stakeholders at various levels to build and maintain strong relationships for successful project and program delivery
  • Develop, implement, manage and review short and long-term plans in alignment with program goals and objectives
  • Mobilize a project team with the right mix of talent and skills to execute on plans; guide team and remediate plans as needed
  • Regularly monitor stakeholder engagement and report on implementation progress, risks and issues to Director on a regular basis and identify strategies to minimize/resolve
  • Maintain program budget and collaborate regularly with finance team and project budget leads; take remedial action to attain budget and revenue targets in consultation with Director
  • Contribute broadly to portfolio business development opportunities by conducting regular industry scans, participating in local/regional/provincial tables, preparing, pitching and negotiating proposals with various stakeholders
  • Qualifications

  • Undergraduate Degree is required, preferably in a health or Business or related field; Master's degree in Healthcare Administration, Business Administration or related field is preferred
  • Project Management Professional (PMP) or equivalent designation and Change Management Certification are assets
  • Minimum 6 -10 years Healthcare Project and Management experience
  • Demonstrated track record of successfully delivering large, complex projects, preferably in a public-sector or healthcare environment with multiple stakeholders is preferred
  • Demonstrated ability to integrate both project and change management methodologies effectively
  • Ability to communicate effectively with senior management from both internal and external healthcare organizations, and project stakeholders
  • Excellent ability to anticipate and analyze risks and issues, explore alternatives, develop appropriate recommendations with project team, subject matter experts and present approach to senior leadership
  • Ability to independently manage multiple projects, prioritize multiple conflicting priorities
  • Excellent interpersonal and client relationship skills
  • Experience managing an interdisciplinary project team required; general supervisory or managerial experience an asset
  • Able to perform in multiple roles which contribute to project, operational or strategic goals/initiatives
  • Strong tactical and good critical strategic thinking
  • Proven ability to adapt to a fast-paced, dynamic environment
  • Strong presentation, writing, and/or training skills
  • Excellent team building skills, listening, coaching, group facilitation and conflict resolution skills
  • Experience in the development of commercial services, business plans, and generating revenue opportunities for an organization an asset
  • Experience leading vendor management and contract negotiation an asset
  • Proficient use of computer, software, and peripheral equipment, , Windows, MS Office, MS Mail/Outlook, MS Project
  • Additional Information

    Why join UHN?

    In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
  • Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

    All applications must be submitted before the posting close date.

    UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

    Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

    All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN's mandatory Vaccination Policy that is in effect.

    UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

    We thank all applicants for their interest, however, only those selected for further consideration will be contacted.