Quality Assurance Assessor - Vancouver, Canada - B.C. College of Nurses and Midwives

B.C. College of Nurses and Midwives

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Status:
Temporary, Full-Time (maternity leave coverage)

Term Dates:
March 21, 2023 to October 31, 2024

Number of Positions: 1

Work Location:
Hybrid (a combination of in-office and remote work)

What You'll Be Doing

The Quality Assurance Assessor (QA Assessor) works closely with the Quality Assurance (QA) team and liaises with BCCNM staff regarding registrant QA programs.

Externally, the QA Assessor liaises with registrants, consultants, contractors, employers, and assessors regarding the QA Program. The key focus of this role will be supporting the day-to-day operations of the Controlled Prescription Pad Program.

Th program aims to reduce inappropriate prescribing of selected controlled drugs and to prevent forgeries by administering duplicate prescription pads specially developed for this purpose.

Key Responsibilities

Under the direction of the QA Coordinator, assesses registrant data to determine if they meet quality assurance requirements, including monitoring of compliance. The QA Assessor generates, and compiles reports for review by the QA team.
Collaborates with other QA team members to ensure that registrants complete quality assurance requirements in a timely manner.
Under the direction of the QA Coordinator, liaises with registrants regarding issues, decisions, and required data, provides feedback and advice related to QA requirements, and monitors progress of registrants in quality assurance processes.
Escalates problems or issues related to known workflows to the QA Coordinator for direction and/or resolution.
Develops, documents, and implements work processes related to the operation of registrant quality assurance. Liaises with the College's staff to troubleshoot issues and to ensure that the College's website and QA database support the work of the QA team.
Maintains records and statistics and provides support to the development of related reports, as required. Aggregates and compiles qualitative and quantitative data and prepares relevant information to support review by QA program staff and leadership, QA Committee, and government such as multisource feedback (MSF) and prescription review information.
Participates in organizational and registrant quality assurance measurement, monitoring, improvement, and evaluation activities.
Demonstrates cultural humility and fosters and maintains an organizational culture that promotes mutual respect, teamwork, and service excellence.
Performs other related duties as required.

Your Education & Skills

Bachelor's degree in administration, health administration, education or related area of discipline, or equivalent combination of relevant education and work experience related to health regulation or administration.
Up to three years of experience in related positions.
Excellent organization and planning skills to effectively manage and meet timelines for concurrent projects.
Proven ability to think critically and act appropriately while ensuring that policies, procedures, and standards are maintained.
Strong attention to detail is required.
Working knowledge of MS Office required. Proficiency or demonstrated ability to become proficient in MS CRM Dynamics, and MS SharePoint or equivalent online programs required.
Strong interpersonal, verbal, and written communication skills. Ability to interact and communicate effectively, and maintain good relations, with colleagues, registrants and other individuals and organizations within and external to BCCNM.
Ability to work independently, and effectively as a member of a team.
Experience in an administrative, government or regulatory body environment is preferred.
Ability to conduct quality audits, project evaluations, online survey processes, and develop webbased forms an asset.

How to Apply

Please note:
BCCNM is committed to providing a safe and healthy environment for all College staff.

Any employee hired must be fully vaccinated against COVID-19 or must have a BCCNM approved exemption before beginning work for the College.

About the BC College of Nurses & Midwives

The British Columbia College of Nurses & Midwives ("BCCNM") is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia.

Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.