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- Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
- Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
- Builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
- Understands their contribution to service and selling on every shift in order to impact the store's business
- Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
- Anthro brand fan
- Experience in customer service
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Anthropologie Sales Associate - Toronto, Canada - URBN
Description
OVERVIEW
A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.
RESPONSIBILITIES
Customer Experience
Teamwork + Communication
Visual + Business Operations
QUALIFICATIONS