Gps Technical Support Analyst - Aurora, Canada - Environmental 360 Solutions

Environmental 360 Solutions
Environmental 360 Solutions
Verified Company
Aurora, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Company Overview


Founded in 2018, Environmental 360 Solutions (E360S) is dedicated to becoming North America's leading and most trusted environmental management company.

Growing through acquisition and organic growth, E360S provides environmental and waste management solutions to municipalities and commercial customers.


Position Description
We have an exciting opportunity in our Aurora location for a GPS Technical Support Analyst. This position will be onsite.


Position Responsibilities

  • Provide technical support for GPSrelated incidents, requests, and changes.
  • Setting up new users
  • GPS software Training for users
  • Work with the GPS vendor
  • Work closely with our Fleet management and Health/Safety teams
  • Monitor GPS activity
  • Build weekly/Monthly/Quarterlyreports
  • Keep track latest GPS technologies and standards
  • Keep on track of latest Governmental rules and regulations (provincial and federal)
  • Work on new system integrations from start to finish
  • Some travel may be needed to visit sites

Qualifications

  • At least 3 years experiencein technical support
  • Knowledge with Fleet and Asset Management software
  • Knowledge with GPS Tracking/Telematic Software
  • Knowledge with Canadian ELD Mandate and Hours of Service Rules and Regulations
  • Customer service mindset is a must
  • Excellent Interpersonal skills and the ability to build relationships
  • Quick learner and open to learning
  • Ability to communicate effectively, both verbally and in writing, with internal customers, external service providers, stakeholders, and coworkers.
  • Detail oriented
  • Ability to take direction and have a sense of urgency
  • Ability to work within a group and alone
  • Ability to work on multiple projects simultaneouslywith competing priorities and tight deadlines
  • Ability to work in a fastpaced environment
  • Documentation skills area must
  • Report creation considered an asset
  • Presentation skills considered an asset
  • Experience with MS Office Suite
  • Project Management considered an asset
  • Experience with a Ticketing system and managing tickets
  • Have a G level vehicle license and a clean driving record
  • Bilingual (French/English) considered an asset
  • University Degree considered an asset
  • Technical industry certifications considered an asset
  • Waste industry experience considered an asset

What We Offer

  • Competitive base salary
  • Company sponsored benefits
  • RRSP/DPSP Contributions
  • Coaching and mentorship

How To Apply

  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified._

Benefits:


  • Company pension
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off
  • Profit sharing
  • RRSP match
  • Vision care

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Aurora, ON: reliably commute or plan to relocate before starting work (required)

Experience:


  • Technical support: 3 years (required)

Work Location:
One location
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