User Support Technician - Markham, Canada - I Tech Computer INC
Description
Education:
Bachelor's degree
- Experience: 1 year to less than 2 years
Asset languages:
- Mandarin
Work setting:
- Computer hardware or software retailer/wholesaler
- Startup company
- Help desk
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Health benefits:
- Dental plan
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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