Case Manager, Student Affairs - Kitchener, Canada - Conestoga College

Conestoga College

Verified Company

Kitchener, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition Details:

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Job Title:Case Manager, Student Affairs (Contract)**:

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Requisition #:24-0415**:

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Location: Doon

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Department: Student Rights & Responsibilities

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Payband: 10

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Payband Range: $85, $106,911.00

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Hours/Week: 37.5

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Posting Date: Friday, May 17, 2024
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Closing Date: Sunday, June 2, 2024 at 11:59 PM EST
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Vacancy Type: Administration

Fulltime Temporary Contract

Administration Full-time Temporary Contract Replacement Position (July January 2026)

Reporting to the Manager of Student Rights & Responsibilities (SRRO), the Case Manager provides administrative leadership to the 'Care Team', manages cases referred to the Care team, and completes a number of data management and reporting functions.

The Care team is a multidisciplinary team (7+ members) which includes Safety & Security, Counselling, Residence, and Senior Leaders at the College.

The team uses a structured and objective process of assessing individual student needs and providing coordinated interventions to students experiencing barriers and/or demonstrating worrisome behaviour.

The Manger will provide case management and risk assessment for all aspects of Care Team cases, including at-risk behaviour, hospitalizations, prolonged absences, health and mental wellness, homelessness, poverty, abuse, and lack of basic needs.

The Case Manager is also a member of the Student Rights & Responsibilities portfolio, which includes two pre-existing components that naturally collaborate.

These components include the Care team and the Student Rights and Responsibilities team.

The incumbent will also work closely with the Sexual & Gender Based Violence Response, Support Coordinator, and other members of the Student Affairs team.

Responsibilities:

Case Management

Provides case management support to complex, unique, and sensitive student cases for students experiencing barriers and/or demonstrating worrisome behaviour
Oversees intakes, triages, and assessments, and provides coordinated care and support through consultation with internal and external partners, developing individual support plans, monitoring, and following up on progress and transition planning
Establishes a baseline for risk utilizing structured assessment tools and persisting frameworks to respond to signs of psychological distress, including signs of suicide risk, suicide ideation, risk of harm to others, etc.

Team Leadership

Provides administrative leadership to a multidisciplinary care team of 7+ members through a structured process of assessing individual student needs
Develops and coordinates all operational components for Care Team meetings, presents case updates (baseline of risk, intervention strategies, risk assessments, progress evaluations)
Coordinates all care plans and interventions

Data Management & Reporting

Maintains a confidential database, documentation, and intake files on the incidence and referrals to the CARE Team
Collects, analyzes, and identifies trends and statistics for reporting to College stakeholders and external government agencies as required
Prepares and edits presentations, reports, and other communications
Recommends, writes, and revises related procedures, practices, and processes

Campus-wide Activities & Committee

Participates and engages with institutional campuswide internal committees/working groups, as well as external community agencies to support students' wellbeing
In collaboration with campuswide stakeholders, develops awareness, education, communication strategies, and marketing/educational material
Delivers training and education sessions on student health, mental health, and success
Participates in projects and activities, including support for Student Affairs initiatives, as well as other special projects and research assigned by the Manager of Student Rights & Responsibilities

Qualifications:

Master's Degree in Student Affairs, Education, Social Work, or a related field required
Minimum three years of professional experience in a student conduct or case management role within a postsecondary education or closely related setting
Affiliation and certification with HECMA (Higher Education Case Managers Association), NaBITA (National Behavioral Intervention Team Association), and/or CACUSS (Canadian Association of College and University Student Services) are considered an asset
Knowledge of current best practices, trends, and issues related to student development, students at risk, and case coordination
Demonstrated experience building and fostering relationships with students, colleagues, and departments
NaBITA Care Team Best Practices Training
SIVRA35 or other threat assessment tools
Certification in Mental Health First Aid, safeTALK, and ASIST
Experience working as part of a case coordination team and experience navigating complex student situations
Demonstrated knowledge and experi