Account Manager - Kitchener, Canada - Simpson Print

Simpson Print

Verified Company

Kitchener, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Are you looking to build a career in business development in a highly dynamic industry? Are you someone who loves to work in a fast paced and deadline driven environment? Are you gregarious, organized and driven to deliver the best solutions for customers? This is a unique role, for someone who can envision a future where you can grow sales through exceptional account management detail and effective and engaging customer interaction

At Simpson Print and B2Signs & Events our valued clients are considered a gift and as such we ensure we always respond with hyper vigilant care and commitment.

Our current sales team love what they do and are performance driven for clients results and success

For the first time ever, Simpson Print is seeking an Account Coordinator. In this role, you will work on managing a multitude of existing customers.

Our customers are all unique and we are looking for someone who can manage existing retail and industrial manufacturing clients, across North America.

Why join our team?

Competitive pay, plus full benefits package
Salary plus commissions
Dynamic, entrepreneurial environment
Opportunities to grow professionally and financially through a performance management culture

What You'll Do

This role manages print projects from start to finish, ensuring timely, accurate and competitive pricing for display and signage programs.

Preferred estimating background or the ability to learn simple estimating. Must be able to manage accurately critical production and logistics details and be excel proficient.

Skills & Abilities

Experience in a print, display or agency considered an asset
Strong organizational and time management skills
Proven track record of multitasking, planning and prioritization
Ability to work independently in a fastpaced environment
Strong verbal and written communication skills and ability to proactively initiate questions, updates, or followups
Strong working knowledge and experience in Microsoft Outlook, PowerPoint, Word and Excel

Responsibilities

Strong production coordination experience in a fastpaced environment, ideally in a print, display, agency, or manufacturing facility
Ability to plan, lead and execute production activities in a dynamic environment
Strong sense of urgency and customer focus
Highly organized, strong analytical and time management skills
Passion for quality with a continuous improvement mindset
Exceptional analytical and problemsolving skills
Excellent verbal and written communication skills and the ability to work between hours of 8:00 AM and 5:00 PM and be flexible and client responsive between 5:00 PM and 9:00 PM as required as back up to senior Account Manager
Excellent communication skills to work effectively with customers, and liaison between sales and operations, print, post press, assembly, and shipping departments.
Strong team skills and a "Can Do" to respond positively and efficiently to changing customer demands and opportunities
Checks over dockets for accuracy, including PO's, prior to their creation and input into production
Engage in AccuraMIS and ability to own CRM, production orders and logistics updates
Participating in the resolution of customer complaints; assisting CSR's and outside sales as required.
Provides weekly/daily input and advice to production team through team meetings
Comprehensive or willingness to become print and marketing knowledgeable to deliver and follow through on the most comprehensive and client innovation.

More about Simpson Print

Simpson Print is an all under one roof, print manufacturing and merchandising organization committed to complete end to end solutions.

We produce and manage in store signage, fixtures, packaging and display programs for retail and brands across North America.

After almost 60 years in business, we drive the most diverse set of on demand solutions for 3D merchandising, interior décor, construction, and industrial clients.

Simpson has a unique position within the Canadian landscape, meeting needs when others say no.

This level of capability is matched by the greenest workflow and commitment to state-of-the-art digital technology across all print platforms on site including digital, screen and UV offset.

We are proud to be SGP certified, and female owned and operated. ass