Enrolment Services Specialist(Casual 2024-2025) - Moose Jaw, Canada - Saskatchewan Polytechnic
Description
Competition Number
- P15154
Posting Title - Enrolment Services Specialist(Casual
Classification - Band 7
Location - Saskatchewan Polytechnic Moose Jaw Campus
Other Location(s) - Saskatchewan Polytechnic Moose Jaw Campus
Building
Other Building
Date Posted
- 04/15/2024
Closing Date - 06/30/2025
JIQ #
Start Date
- 07/01/2024
End Date - 06/30/2025
Open Until Filled - No
Ongoing - No
Category of work - Casual
Bargaining Unit - Professional Services
Hours of Work - To be Assigned
Salary Range - As per Instructor Salary Grid
Temporary Market Stipend
Incumbent
- n/a
Total Assigned days (AC) / Total Hours per biweekly pay
- Less than 30 occasions. As required.
Posting Status - Open
Job Duties/Qualifications, Skills and Abilities(QSA): - Job Duties
Job Duties - Under the direction of the Manager of Admissions and Enrolment, the Enrolment Services Specialist (ESS):
- Rolls, builds and maintains course sections for students and creates course blocks in SIS (Banner Student).
- Registers students by course blocks and by course registration numbers.
- Assesses and collects tuition fees, calculates and approves tuition refunds, troubleshoots refund discrepancies, signs student loans, and tracks sponsored students and student loan activity.
- Produces official transcripts and program completion documentation including statements of achievement and certificate and diploma parchments.
- Works closely with other key departments (i.e. Call Center, Recruitment, Counseling, Finance, Bookstore, Printing Services) to ensure seamless student service.
- Enters, changes and maintains information in Banner Student to create the official student record.
- Uses reports and other technical tools to make decisions, communicate with students, audit and correct information, and provide both general and statistical information. Makes decisions and judgment calls based on analysis and interpretation of data.
- Explains, audits, and enforces institutional policy and procedures to ensure equal treatment of students and consistency across Saskatchewan Polytechnic campuses.
- A criminal record check may be required.
- Occasional travel is required.
- QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE
Specific Accountabilities
Duties
Required Qualifications, Skills and Abilities (QSA)
- 1. Grade 12 with a recognized office education diploma or business diploma, or an equivalent combination of education, training and experience.
- Two years recent, relevant experience in administrative work.
- Demonstrated ability in data input, including ability to update, retrieve, maintain, format and transmit information using database software, while maintaining speed and accuracy.
- Effective communication skills, including both oral and written.
- Strong problem-solving skills, including the ability to calculate averages and percentages, analyze information to determine trends, and make complex decisions independently using general guidelines.
- Strong organizational skills, including the ability to prioritize many competing and diverse tasks, and to complete them within tight timelines, with mínimal supervision.
- Ability to work effectively as part of a team, and with a variety of internal and external stakeholders.
- Experience in receiving and processing payments is required.
- Ability to deal effectively with difficult situations.
- Demonstrated valuing diversity.
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