Front Desk Agent - Whistler, Canada - Executive The Inn at Whistler Village & Mountain Side Hotel

Executive The Inn at Whistler Village & Mountain Side Hotel
Executive The Inn at Whistler Village & Mountain Side Hotel
Verified Company
Whistler, Canada

1 day ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
_Staff Housing Available_

(average 32hrs to qualify)

  • Extended Healthcare_
  • Checks in guest in an efficient and friendly manner, using guest name whenever possible.
  • Making and entering reservations accurately while reviewing hotel inventory.
  • Assures that guest is assigned type of room requested and the correct rate is charged. Issues correct keys to the guest.
  • Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
  • Maintains a balanced float assigned by the hotel. Reconciles all transactions at the close of each shift.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolving customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, inhouse events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
  • Works harmoniously and professionally with coworkers and supervisor

Salary:
From $23.00 per hour


Benefits:


  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Vision care
  • Wellness program

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Holidays
  • Weekends as needed

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Whistler, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Would you require staff accommodation?

Experience:


  • Customer service: 1 year (required)

Work Location:
In person
More jobs from Executive The Inn at Whistler Village & Mountain Side Hotel
See all jobs of Executive The Inn at Whistler Village & Mountain Side Hotel