Facilitator, Resource and Information - North York, Canada - Tropicana Community Services

Tropicana Community Services

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

POSITION TYPE:
Permanent

STATUS:
Full-time

DEPARTMENT:
Tropicana Employment Center

AFFILIATION:
Unionized Position

LOCATION:
North York, ON

HOURS: 9am - 5pm, Mon - Fri; 35 hours per week

Who we are:

Tropicana Community Services, a Toronto-based multi-service organization, provides all youth, newcomers, people of Black and Caribbean heritage and others in need with opportunities and alternatives that lead to success and positive life choices.

Our mission is achieved through culturally appropriate programs such as counselling, childcare, educational and employment services, and youth development.

What you will do:

Provide new clients with an orientation to the services and refer clients to Employment Counsellor on duty when appropriate
Refer clients to appropriate settlement, training or other programs in the community
Provide current labour market information in order to assist job seekers with their employment and educational goals
Update and acquire new resources that are useful for clients; organize and keep updated, job search and career planning materials
Assist walkin clients with resumes, cover letters, job search activities and other employment needs
Assist in connecting with employers and organizing job fairs
Responsible for setting up and facilitating individual and group employment skills workshops such as Health and Safety, Career Exploration, Career Management, Job Search Readiness and Job Matching workshops.
Support unassisted students with resume critique and creation, resume proofreading and mock interviews
Prepare and submit monthly reports on R&I activity/targets to the Supervisor and/or Manager in an accurate and timely manner
Spearhead the overall organization and planning of the Resource Centre
Maintain an orderly area and ensure client workstations are clear of paper and clean; replace old materials and notices in the area
Ensure monthly calendar is updated; coordinate with Marketing to ensure be posted on TEC's website; share workshop calendar have workshop calendar e posted online to m on a monthly basis and shared with community partners
Program Marketing and

Community Outreach:
_

Represent Tropicana widely throughout the community to build and maintain relationships with new and existing employers and community partners, and other stakeholders to achieve Tropicana's strategic goals and targets
Participate in outreach activities and make presentations to service agencies and employers to increase client service access and improve service collaboration
Collaborates with service agencies and employment programs (e.g., Employment Ontario and City of Toronto, United Way, shelters)
Monitor employers' database to ensure a robust and diverse pool of employers
Collaborate with Supervisor of Employment Services in the planning of job fairs, hiring events, mentoring and networking events on a frequent basis
In conjunction with the management team, engages and expands external expert networks to support emerging strategic projects, enhancements, partnerships, service agreements and community development initiatives that meet the needs of Tropicana Employment Centre and the community it serves
Ensure resource and Information targets are met through Workshop facilitation, job fairs and outreach activities

What you will need:

University Degree, College Diploma or a combination of education and experience
1+ years of experience working in the employment service sector
Experience facilitating group and 1:1 sessions
Experience working in a nonprofit organization is an asset
Negative Vulnerable Sector Screening Check issued within one year of hire date
Ability to communicate effectively in English, both oral and written
Second language is an asset
Knowledge and understanding of the challenges faced by the BIPOC communities and able to make culturally sensitive referrals when appropriate
Knowledge and experience using online platforms such as Zoom, Webex and others for online facilitation
Ability to empathize with adults, immigrants, refugees, persons with special needs and youth issues and clients facing socioeconomic factors to obtain and retain employment
Ability to work in a multicultural/multiracial environment

Targets:

Serve to
1,500 clients (per year) = 125 clients (per month):
Spearhead outreach activities (e.g.

making presentations to Community Partners about TEC's services) and communications with new and existing community partners to generate
20 new client referrals per month:

Organize and host at least
three Employer information sessions to clients
Track and monitor
all new incoming inquiries from various Marketing channels and record and report on those converted to new TEC clients

HOW TO APPLY- It is a condition of employment that new employees provide proof that they are fully vaccinated against COVID-19 prior to the start date of employme