Akamai Support Analyst - Toronto, Canada - Zortech Solutions
Description
Skills and Responsibilities:
- Akamai Delivery Configurations include modules like: Adaptive Image Compression, Content Targeting/Edges cape, Device Characterization, Edge Redirector Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, Site Shield, Variable Support, Visitor Prioritization Cloudlet, Web Application Firewall (WAF), and more.
- Previous experience as Webmaster and/or Akamai support is a plus. Deep understanding of SSL Certificates and DNS management.
- Understanding of Security products include Site Shield, Kona Site Defender, Web Application Firewall (WAF), Prolexic, BOT Manager, and Security Monitor.
- Experience managing web platforms (Heroku PaaS, etc.) Knowledge of media players and understanding of streaming will be an advantage.
- Must have strong written and oral communications skills and the ability to communicate with all levels of users/management.
- Strong organization skills, interpersonal skills, and significant attention to details
- Welldeveloped analytical and problemsolving skills to identify problems, determine possible solutions and select the appropriate action.
- Ability to effectively prioritize, make decisions, solve problems, and execute tasks in a highpressure environment.
- Ability to work independently and within a team on multiple simultaneous tasks within a challenging fast paced customeroriented environment.
Salary:
$90,000.00-$110,000.00 per year
Benefits:
- Dental care
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
Akamai Net Storage: 8 years (required)
Akamai Support Analyst: 8 years (required)
- Cloud (AWS/Azure): 7 years (required)
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