Manager, Strategic Client Communication - Brampton, Canada - Regional Municipality of Peel

Regional Municipality of Peel

Verified Company

Brampton, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:

Manager, Strategic Client Communication
**Corporate Services

Communications**
Status:Regular Full Time

Salary Range:
$110, 870-$138,589 per annum plus comprehensive benefits

Work mode:
Hybrid* _see below for more details about this work mode._

Location:10 Peel Centre Drive, Brampton

Hours of work:35 hours per week

Portfolio:
Health Services (Peel Public Health, Paramedics, Peel Long Term Care, and Senior Services Development)

Who we are:

We unlock the power of communication_s to drive success and elevate Peel Region's priorities, programs, and services. We manage client and stakeholder relationships and develop and execute integrated marketing communications, connecting with audiences across owned, earned and paid platforms._
From expert media relations to_ issues management, and digital cuttingedge web content development, we provide a wide array of strategy and solutions tailored to Health services' unique business and communications needs._

Join our dynamic team as the Manager of Strategic Client Communications supporting Health Services

In this pivotal role, you'll be at the forefront of crafting cutting-edge communications strategies that empower Health Services to surpass their business and communications objectives.

Working closely with key stakeholders across the Health portfolio, you'll spearhead the development of innovative solutions tailored to meet the unique needs of internal clients in Peel Public Health, Paramedics, Peel Long Term Care, and Senior Services Development.

As the Manager, you'll oversee the client relationship with Health Services and work with senior business leaders, community, government, and industry partners.

You'll exhibit exemplary leadership qualities and guide and mentor a team of skilled communications professionals, ensuring they're equipped to deliver exceptional internal and external communication services.

Your strategic vision will align seamlessly with Peel Region's overarching goals and service outcomes, driving impactful results.

Drawing upon your expertise in systems thinking and organizational insight, you'll enhance brand visibility, mitigate risks, lead emergency response and propel alignment between communications objectives and business success.

Collaborating with both internal and external partners, you will lead the development of comprehensive communications strategies that facilitate seamless change management initiatives.

Your role will also involve managing operational and capital budgets, ensuring optimal resource allocation for maximum efficiency and effectiveness.

By fostering an integrated and holistic approach to communication planning and delivery, you'll cement our position as leaders in strategic client communications.

What the role requires:

Postsecondary degree or diploma in Communications, Journalism, Public Relations, Marketing or related discipline
At least 8 years progressively responsible experience in communications, journalism, public relations, marketing
Demonstrated success in leading, coaching and developing a successful team
Strong background in strategic communications planning, reputation management, issues management, and digital content development
Combination of education and experience may be considered

Skills/Abilities:

Demonstrated ability to complete long and shortterm planning and resource management
Strong operations management skills
Thorough understanding & demonstration of change management principles and practices
Demonstrated ability to drive and manage transformational change
Sound knowledge of effective multichannel practices
Excellent and impactful written and verbal communications skills, including skills in writing for the digital environment
Demonstrated client management experience
Demonstrated experience in crisis communications and issue management
Strong analytical, critical thinking and leadershiplevel relationship building skills
Sound knowledge of Accessibility for Ontarians with Disabilities Act (AODA) for the purposes of communication materials
Sound knowledge of how to maintain brand integrity and standards
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Nice to have:

Strategic Communication Management Professional or Communication Management Professional certification
Communications experience in a Health field
Public Sector experience
Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date)
Automatic enrolment into OMERS pension plan
Accrue Vacation on a monthly basis up to 3 weeks per annum
3 Paid personal days and floating holidays
Flexible hours supporting your wellness and wellbeing
Annual performance review and merit increases based on performance
Supportive leadership and a culture o