Store Manager - Nepean, Canada - Chatime Ottawa

Description

Chatime Merivale is currently hiring a full-time Store Manager. We are looking for an enthusiastic, motivated & passionate person to join our team

Having experience working with customer service, fast-paced environment, food and beverage experience is an asset.


Store Location:

• 1547 Merivale Road, Nepean

Key Qualifications:

• 2+ years of Food & Beverage experience
• 1+ years of management experience
• Exceptional customer service skills
• Enjoys working independently and in a team setting
• Excellent communication and interpersonal skills
• Selfmotivated, organized, and excels under pressure in a fastpaced environment
• Must be able to work flexible hours including morning, late nights, weekends, and holidays
• Must be available to work weekends and weekday morning shifts
• Must pass all Chatime station training

Duties include:

• First point of contact for all matters and emergencies at all times and taking the necessary course of action;
• Scheduling using the Push software and achieving labour targets;
• Attending biweekly All Managers meetings;
• Scheduling and chairing all meetings including monthly team lead meetings and quarterly staff meetings;
• Inventory management including but not limited to ordering inventory as required;
• Perform monthly inventory counts including inventory receiving;
• Ensure that the store and all staff are compliant with Chatime's current policies, procedures, promotions, campaigns, training content, etc.;
• Maintain a healthy roster of exceptional staff by conducting frequent recruiting;
• Enforce daily, weekly, and monthly cleaning schedules of all spaces and equipment as per Chatime's Quality, Service, and Cleanliness Standard;
• Order local ingredients, supplies, etc., for the store as required;
• Solve complex customer service issues;
• Provide staff evaluation and recommendation for promotion readiness;
• Ensure end of day reports and duties are performed correctly and funds are balanced daily;
• Report all conflicts and any situation that may require disciplinary action; and,
• Other job duties as described on the Chatime Management Expectations Checklist or as required.

Operating Hours & Availability:

• Opening shifts can be starting as early as 9:30am. Closing shifts can end as late as 1am.

**If you are interested in joining our Chatime Merivale family, please send us your resume


Job Types:
Full-time, Permanent


Salary:
$44,000.00-$48,000.00 per year


Benefits:

• Discounted or free food
• Onsite parking

Schedule:

• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Food & Beverage: 2 years (required)
• Management: 1 year (required)

Work Location:
One location