Summer Student, Consumer Service Technician, - Halifax, Canada - Bell

Bell

Verified Company

Halifax, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req Id: 417192

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell's forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers.

We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.

Description:

Employees whose primary responsibilities are the installation, maintenance and repair of services provided to residential and small business customers. May perform installation, maintenance, repair and coin collection of payphone services.

Education Requirements:

Currently enrolled in a post-secondary education program at a recognized learning institution in good academic standing

Ability Requirements of the Position:

Physical:

Climb poles on a daily basis (using ladders, spurs and other tools)
Ability to distinguish colours
Able to lift up to 70 lbs
Work effectively aloft
Ability to maneuver and climb ladders extending up to 28 ft. high that supports a max weight of 375 lbs

Skills/Knowledge**:

Communication skills verbal and written
Customer service skills
Dealing with ambiguity
Problem solving skills

Other:

Successful completion of physical abilities test (as per job demands matrix) may be a requirement of the job
Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirement
Travel using various modes of transportation in all kinds of weather
Hold a valid, in good standing, regular driver's license (Class 5)
Flexible to work 40 hours per week including days, evenings, weekends and holidays

Preferred Qualifications:

A passion for customer service
High manual dexterity, able to work with variety of hand tools
Having a strong interest in technology
Experience in sales or customer service
Agility and ability to adapt in a changing environment

EmployeeReferralProgram

Additional Information:

Position Type:
Union

Job Status:
Summer Student

Job Location:
Canada : Nova Scotia : Halifax

Work Arrangement:
Full-time in office (meaning that you will be required to perform your work on-site)

Application Deadline:04/06/2024

Created:
Canada, NS, Halifax

Bell, one of Canada's Top 100 Employers.