Senior Customer Success Manager, SELECT by - Remote Canada
1 week ago

Job summary
We are seeking a Senior Customer Success Manager to join our SELECT team based remotely in North America or Canada. As an integral part of our global Customer and Partner Success team you will own the full portfolio of SELECT customers managing their entire lifecycle including onboarding adoption value realization renewal and expansion. You will design execute and improve CUSTOMER SUCCESS OPERATING MODEL for SELECT build strong relationships with key customer stakeholders identify engage decision-makers influencers drive adoption value realization long-term alignment perform business product discovery uncover new use cases opportunities within SELECT act voice customer feeding structured insights feedback into Product Leadership maintain accurate CUSTOMER 360 records proactive identifysupport customer advocacy opportunities manage renewals risk escalation manage end-end ensuring alignment value delivered future success communicate customer risk trends outcomes senior stakeholders.Responsibilities
* Own the full portfolio of SELECT customers* Manage the entire customer lifecycle: onboarding adoption value realization renewal expansion* Design execute initial CUSTOMER SUCCESS OPERATING MODEL for SELECT* Strategically prioritize customers maximize impact retention growth* Deliver rapid Time to First Value TTFV leading effective onboarding training enablement on SELECT product*,- Own mitigation planning execution partnership with Product Sales Leadership* ,
- Manage renewals end-end ensuring alignment value delivered future success ,
- Communicate customer risk trends outcomes senior stakeholders ,
- Design SELLECTS CUSTOMER SUCCESS playbooks processes success metrics ,
- ,
- ,
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Call for Board of Directors
1 month ago
The Condominium Management Regulatory Authority of Ontario (CMRAO) announces a call for qualified candidates to stand for the position of Elected Director on the Board of Directors. Vacancies on the Board are being filled pursuant to the CMRAO's By-law and Administrative Agreemen ...
Senior Solutions Engineer, Databricks
6 days ago
+We are doubling down on Databricks. We're building best-in-class cost management and optimization features specifically for Databricks users, and we need someone who lives and breathes the platform to help us get it right. · ...
Bookkeeper – Property Management
6 days ago
Nous recherchons un(e) commis comptable rigoureux(se) pour assurer la tenue de livres quotidienne et la facturation liée à la gestion immobilière. · Responsabilités principales · Tenue de livres pour un portefeuille résidentiel d'environ 120 unités · Saisie, classification et con ...
Partnerships Coordinator
1 month ago
We are seeking a Partnerships Coordinator to support the scaling of our partnerships function as the company enters its next phase of growth. · This role sits at the intersection of partnerships, sales, marketing, and operations. · Your work will directly support revenue growth b ...
Client Services Coordinator
1 week ago
+2 years experience in the meetings and events and/or hotel industry in a similar role. Strong attention to detail; Strong organizational and time management skills with ability to recognize and meet deadlines in a fast-paced work environment; Exceptional customer service, follow ...
Metro Sales Manager
1 week ago
The Metro Sales Manager will manage new vehicle retail sales, customer satisfaction and profitability targets for the assigned area of retail business. · ...
Campaign Manager
2 days ago
Bellvines is a YouTube-first talent management and creator strategy company. We obsess over creators, brands, and helping everyone involved win on YouTube. · ...
Project Manager, Events
1 month ago
We are seeking a seasoned Project Manager with a solid track record in steering projects to successful completion within the event technology industry. · Oversee a diverse project portfolio, ensuring timely, budget-conscious delivery · ...
We are seeking expressions of interest for a Temporary Full Time Regional Support Supervisor position supporting our Front Lines across varying zones. Reporting directly to the Operations Manager, · The Regional Support Supervisor will be responsible for the daily resource manage ...
Senior Software Engineer
3 days ago
As a Senior Software Engineer at DoiT Cloud Intelligence, you'll be responsible for taking SELECT to the next level by architecting and developing new features. You'll collaborate with the founders and other engineers and contribute your ideas to our roadmap and software design. ...
Senior Product Engineer
6 days ago
We recommend reading this post to learn more about product engineers. · We are a fully remote team talking to and shipping new features for our customers every single week. · We prioritise ruthlessly toward delivering value for our customers. ...
HR Generalist
2 days ago
We are seeking an HR Generalist to support our HR team in fostering a positive and effective work environment. This unpaid volunteer role requires a commitment of 5-10 hours per week and provides an opportunity to make a meaningful impact in the animal welfare sector. · ...
AI Model Testing Engineer
6 days ago
We are looking for a scrappy creative and detail-oriented AI Model Testing Engineer to build manage and continuously enhance our infrastructure for testing and evaluating AI models from leading providers such as OpenAI Google and Anthropic. Design develop and maintain testing pip ...
Request for proposals for a new website
1 month ago
Ottawa Riverkeeper is seeking proposals for a complete website redesign. · ...
Paid Digital Media Specialist
1 month ago
We're looking for a data-driven Paid Digital Media Specialist who loves turning strategy into measurable growth. · Key Responsibilities: · Campaign Strategy & Execution, · Optimization & Performance Management, · Tracking & Digital Attribution, · Collaboration & Communication,Gro ...
Recognition Committee Member
1 month ago
+p>The Maverick Volleyball Club serves Ottawa and its surrounding communities in providing our youth with high-quality volleyball programs.+ · +Maverick Volleyball is forming a Recognition Committee to help build a program that celebrates the incredible contributions of our coach ...
Paid Digital Media Specialist
1 month ago
We are looking for a data-driven Paid Digital Media Specialist who loves turning strategy into measurable growth. · ...
Regional Sales Director, Strategic
6 days ago
Samsara is seeking a talented and driven Sales Director to manage and develop one of our Select Enterprise Sales teams. · ...
Grassland Bird Technicians
1 month ago
We are seeking Grassland Bird Technicians to conduct bird surveys in southern Saskatchewan and Manitoba. Field duties will involve early morning avian point counts, rapid vegetation/habitat assessments, deployment and retrieval of autonomous recording units. · ...
Instructor/ Faculty- Medical Office Admin
2 weeks ago
Herzing College Ottawa is looking for energetic professionals to join our Faculty Team as a Community Service Worker program instructor and a Medical Office Administrator program instructor. · ...