IT Administrator - Woodstock, Canada - Stubbe's Workforce Inc

Stubbe's Workforce Inc

Verified Company

Woodstock, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Stubbe's has a complex network infrastructure, with highly available and redundant server clusters, storage infrastructure, 10 GbE LAN networking, and high-speed wireless links.

Our production plants and office rely heavily on our IT infrastructure, and therefore uptime is paramount.

Stubbe's is based primarily in Harley, Ontario consisting of 3 production plants, a state-of-the-art office, a mechanic shop and branch offices in Centralia, Hickson, Hagersville, Port Weller and Princeton.

Our newest production plant is heavily automated with robotics. Our IT team services 600+ employees across our company, in addition to a variety of 3rd party contractors.

The successful applicant will have the opportunity to get involved with exciting, high-level IT projects. As our infrastructure continues to grow, there are always new and exciting projects to become involved with.

KEY ACCOUNTABILITIES

Perform onsite IT hardware and software support to 600+ employees
Create, monitor, escalate and resolve tickets using a top of the line helpdesk system
Deploy, manage, and support IT assets (desktops, laptops, tablets, smartphones, printers, copiers and miscellaneous devices)
Assist with managing users and computer accounts (AD, Office 365, PBX, MDM)
Stay informed on new and emerging trends and technologies that provide clear benefits to the organization
Perform other duties as required

QUALIFICATIONS

An IT Support Technician at Stubbe's must have:

Minimum 2 years hands on IT experience in a Windows environment
Postsecondary degree/diploma/certificate in an ITrelated discipline is desired
Demonstrated ability with installation and configuration of Windows 10
Strong documentation skills
Experience supporting iOS and Android devices
Excellent at troubleshooting and diagnostics
Familiarity with computer hardware and repair
High degree of resourcefulness, flexibility, and adaptability
Effective communication skills with individuals at all levels of the organization
Quick learner who can adapt to change and multitask
Fluent in both spoken and written English
Ability to work well under pressure
A valid Ontario driver's license

- **_ Own transportation as we are located in Harley, ON (between Brantford and Woodstock, not on a bus route)_