SaaS Helpdesk Documentation Writer
4 weeks ago

Job summary
We are looking for an experienced SaaS documentation writer to help us build a helpdesk / support knowledge base for our eCommerce SaaS product.This role is NOT customer support and NOT marketing copywriting.
Your goal is to reduce support tickets by writing clear, problem-focused helpdesk documentation.
Qualifications
- Technical Documentation SaaS Documentation Helpdesk Documentation Knowledge Base Writing User Guides
Job description
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