Unit Secretary - Markham, Canada - Oak Valley Health

Description

Overview

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Who you are

You encompass Oak Valley Health's core values and live the words of respect, trust, commitment, compassion and courage.You are a patient and/or client centered individual who performs at an exemplary standard.You are a team player with excellent communication, critical thinking and prioritization skills. 48_Scheduling Created with Sketch.

Schedule

The successful candidate will be available to work 8 hour day shifts Monday to Friday.Please note, schedules are subject to change based on departmental needs. 48_Budget Created with Sketch.

Compensation

Salary Grid: CUP C03:$ - $ per hour

Responsibilities

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Receptionist

The receptionist aspect of the role includes: greeting patients, ensuring patient safety and supporting the patients role in ensuring their own safety, answering and directing telephone calls to the appropriate personnel, receiving voice messages, reporting staff illness to Occupational Health and Safety, interacting with various departments and physicians and their offices and communicating the expected length of time our patients may be in attendance at our clinic. 48_Document Created with Sketch.

Administration

The clerical aspect of the role includes: filing, organizing and scheduling clinic appointments into the computer, patient registration, ordering supplies through COHPA, chart prep, requesting inpatient admission, entering physician orders, photocopying and performing special projects as requested.

Requirements

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Education

Minimum Grade 12 – post secondary school education preferred. Medical Terminology Certificate essential 48_Experience Created with Sketch.

Experience

Previous/ Current unit secretary experience in outpatient Oncology setting is required. Chemotherapy clinic experience required. Experience accurately booking Chemotherapy/ Immunotherapy treatments. Previous experience with Meditech , order management and community wide scheduling is preferred. Knowledge of Oncology scheduling and processes essential. 48_Assessment Created with Sketch.

Skills

Excellent keyboarding skills 40 wpm. Proficient computer skills, Microsoft Excel, Word and Meditech, preferred. Demonstrates strong customer service skills. Demonstrates excellence in verbal and written communication in dealing with the public and medical staff. Excellent interpersonal and conflict resolution skills essential. Demonstrates excellence in problem solving, critical thinking, and decision-making skills with a high attention to detail essential. 48_Creative Created with Sketch.

Initiative

Demonstrates analytical skills in relation to knowledge of hospital operations.Demonstrated ability to multi-task.Effective time management and excellent organizational skillsDemonstrated ability to work effectively within an interprofessional team as well as independently.Demonstrated good attendance and performance records with the ability to maintain these same standards.