Bilingual Client Services Advisor - Montréal, Canada - CWB Group - Industry Services

CWB Group - Industry Services

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Your expertise shapes our business
At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other.

When you join the CWB Group, you become part of a diverse and inclusive, tight-knit team passionate about making a global impact.

Our commitment to Diversity, Equity and Inclusion (DEI)

Work with us and achieve your career goals
For almost 75 years, our employees have been the backbone of our business, driving our success and extraordinary reputation.

We challenge our employees to take charge of their careers and provide growth opportunities, tools and resources to reach their goals.

What to expect:

The position, Bilingual Client Services Advisor (6 months Contract /remote role) is responsible for the timely and accurate support to clients and CWB group representatives.

This position will report to the Manager, Client Success Team and will work out of your home office.

This includes:

Process CWB Certification documents (forms, file opening, file closure) for Eastern Territory clients

Course registration processing - includes transfers, cancellations and on‐line course extensions

Exam appointment bookings and preparation (in office and offsite)
Invoice payment processing
Other duties as assigned

What you bring to the table:

Bilingualism in English & French language
Excellent communication and interpersonal skills necessary to interact with a number of individuals
Work experience in Call Centre environment
Certificate in Business Administration
General Office Administration experience essential in corporate/professional environment
Able to work with mínimal supervision
Have the ability to display initiative, possess highlevel organizational and customer service skills
Travel might be required from time to time
Intermediate knowledge of Microsoft Windows operating environment

The following qualifications are considered assets:

Post-secondary education in a relevant degree or
Equivalent work experience.

What's in it for you?

Competitive salary structure
Comprehensive medical benefits for you and your dependents
Flexible work schedule
RRSP and pension program
Structured career development: we offer education and training opportunities to help you reach your goals

Accommodation:

cwbgroup

Education:
Preferred